Summary
Overview
Work History
Education
Skills
Timeline
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Dilan Herrera

Boston,MA

Summary

Detail-oriented nursing professional with a strong commitment to delivering compassionate patient care. Proven success in achieving academic excellence and excelling in clinical placements. Recognized for reliability and teamwork, consistently meeting deadlines and contributing to team objectives.

Overview

6
6
years of professional experience

Work History

Bartender

Lyon's Group
Boston, MA
12.2023 - Current
  • Evaluated customer needs and intervened effectively, identifying signs of intoxication and deescalating situations
  • Delivered high-volume customer service in fast-paced environment while ensuring accuracy, safety, and professionalism
  • Coordinated with team members to streamline workflow and enhance guest satisfaction during peak hours
  • Collaborated with team members to ensure efficient workflow and positive guest outcomes during peak hours

Barista Shift Supervisor

Cafe Dello Sport
Boston, MA
03.2020 - 12.2023
  • Trained front-of-house staff on restaurant policies, service techniques, and communication skills, improving guest satisfaction and loyalty.
  • Conducted regular inspections for sanitation compliance of food and beverage products, ensuring adherence to health regulations and enhancing customer trust.
  • Maintained cleanliness and organization standards for food and beverage storage, safeguarding product quality and customer safety.

Education

Associate's Degree - Nursing

Bunker Hill Community College
Charlestown, MA
05-2026

Skills

  • Team collaboration
  • Effective communication
  • Task prioritization
  • Time management
  • Patient care
  • Health assessments
  • Medication administration
  • Medical terminology

Timeline

Bartender

Lyon's Group
12.2023 - Current

Barista Shift Supervisor

Cafe Dello Sport
03.2020 - 12.2023

Associate's Degree - Nursing

Bunker Hill Community College
Dilan Herrera