Dilan Patel
Lugoff,SC
Summary
Business graduate with hands-on experience in operations, logistics, and process-driven environments. Proven ability to support workflow efficiency, inventory accuracy, and time-based performance metrics across retail, warehouse, and manufacturing settings. Strong foundation in business, management, and economics with a concentration in finance, supported by analytical and operational problem-solving skills.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Online Grocery Pickup (OGP) Associate
Walmart
Lugoff, SC
11.2024 - Current
- Fulfill high-volume online grocery orders by picking, staging, and dispensing items while maintaining accuracy, speed, and customer service standards in a fast-paced fulfillment environment
- Support operational efficiency by adhering to standardized workflows, meeting time-based performance metrics, and coordinating with team members to ensure on-time order completion
- Maintain inventory accuracy and quality by following substitution guidelines, verifying product conditions, and resolving order issues to minimize errors and customer complaints
Production Process Operator
Prestage Foods
Cassatt, SC
08.2023 - 04.2024
- Enhanced production efficiency by optimizing machine settings and streamlining processes.
- Improved product quality by rigorously adhering to standard operating procedures and implementing quality checks.
Warehouse Worker
Target
Lugoff, SC
08.2021 - 02.2022
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Store Manager
METRO MART LLC
Staten Island, NY
02.2016 - 09.2020
- Supervised daily store operations during assigned shifts, including cash controls, and lottery ticket reconciliation.
- Assisted with inventory restocking, vendor deliveries, and basic staff scheduling
- Ensured compliance with store procedures and maintained accurate transaction records
Education
Bachelor of Science - Business, Management & Economics – Finance
SUNY Empire State College
Saratoga Springs, NY 12.2021 - 12.2025
Skills
- Process improvement & workflow optimization
- Operational efficiency
- KPI tracking, performance metrics & reporting
- Data analysis & reporting (Excel)
- Financial modeling fundamentals & budgeting
- Inventory management & operational controls
- Standardized workflows & SOP adherence
- Requirements gathering & process documentation
- Order fulfillment, logistics & supply chain support
- Quality control & accuracy auditing
Timeline
Online Grocery Pickup (OGP) Associate
Walmart
11.2024 - Current
Production Process Operator
Prestage Foods
08.2023 - 04.2024
Bachelor of Science - Business, Management & Economics – Finance
SUNY Empire State College
12.2021 - 12.2025
Warehouse Worker
Target
08.2021 - 02.2022
Store Manager
METRO MART LLC
02.2016 - 09.2020