Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Dilasha Jamkatel

Worcester,USA

Overview

11
11
years of professional experience

Work History

Tutor

MCPHS University
09.2024 - Current
  • Supported students with helpful study habits and exam strategies.
  • Helped peers build self-confidence and motivation by providing positive reinforcement and feedback.
  • Conducted review sessions to help students prepare for tests.

Resident Assistant

MCPHS University
05.2024 - Current
  • Responded to room transfers, incident reports, and maintenance requests.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.

Admissions Ambassador

MCPHS University
10.2023 - Current
  • Conducted campus tours for prospective students and parents, highlighting the benefits of attending the university
  • Managed incoming calls from potential applicants seeking information regarding admission process

Psychiatric Aide

Alberta Health Services
02.2022 - 08.2023
  • Developed strong relationships with patients through active listening and communication techniques
  • Collaborated with multidisciplinary teams to develop effective strategies for managing challenging behaviors
  • Provided compassionate care to patients with mental health issues, demonstrating empathy and understanding

Optometrist Assistant

Millwoods Eye Clinic
02.2022 - 03.2023
  • Assisted the optometrist in performing eye exams, including administering entrance tests and measuring visual acuity
  • Performed administrative duties such as scheduling appointments, filing patient records and collecting payments

Community Support Worker

Entrust Disability Services
07.2021 - 03.2023
  • Demonstrated excellent organizational skills by accurately documenting client progress and interactions
  • Conducted home visits to assess living conditions and provide assistance as needed
  • Explored creative problem-solving strategies with clients in order to improve outcomes

Waitress

IHOP
04.2014 - 08.2021
  • Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
  • Managed multiple tasks simultaneously while maintaining high quality standards of service
  • Performed opening, closing duties such as setting up, breaking down workstations, restocking supplies

Team Leader

McDonalds
06.2018 - 02.2021
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Collaborated with departmental leaders to establish organizational sales goals and guest service objectives

Sales Associate

Goodwill Industries
07.2016 - 08.2018
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously

Education

Doctor of Optometry (O.D.) -

MCPHS
01.2027

Master of Public Health -

Massachusetts College of Pharmacy And Health Sciences
Boston, MA

Bachelor of Science - Psychology and Biological Sciences

University of Alberta
01.2023

Skills

  • Team Building
  • Public Speaking
  • Active Listening
  • Organizational Skills
  • Interpersonal Skills
  • Conflict resolution

Volunteer Experience

Founder and President, With All My Heart Philanthropic Foundation, Edmonton, AB

  • Demonstrated exceptional public speaking skills in front of diverse groups of people.
  • Led an international project in Nepal providing COVID-19 relief to underserved communities of rural Nepal.
  • Non-profit registered in Alberta to lead weekly events that provide food and services to the houseless community in downtown Edmonton., Led projects with the houseless community, doing food distribution projects at Camp Pekiwewin with grants received from government-recognized youth-led groups such as RisingYouth.


SVOSH, Vice President

  • Student led organization responsible for organizing fundraisers and events to educate students regarding VOSH International and organizing mission trips both locally and internationally


VP of Events, University of Alberta Pre-Optometry Club

  • Maintained correspondence with Optometry schools to schedule webinars and in-person events., Provided guidance and leadership to junior classmen on their journey to optometry school.

Timeline

Tutor

MCPHS University
09.2024 - Current

Resident Assistant

MCPHS University
05.2024 - Current

Admissions Ambassador

MCPHS University
10.2023 - Current

Psychiatric Aide

Alberta Health Services
02.2022 - 08.2023

Optometrist Assistant

Millwoods Eye Clinic
02.2022 - 03.2023

Community Support Worker

Entrust Disability Services
07.2021 - 03.2023

Team Leader

McDonalds
06.2018 - 02.2021

Sales Associate

Goodwill Industries
07.2016 - 08.2018

Waitress

IHOP
04.2014 - 08.2021

Bachelor of Science - Psychology and Biological Sciences

University of Alberta

Doctor of Optometry (O.D.) -

MCPHS

Master of Public Health -

Massachusetts College of Pharmacy And Health Sciences

Similar Profiles

CREATE PROFILE
Dilasha Jamkatel