Dilcia Mercedes
Camden,New Jersey
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
QA Lead
Catelli Brothers
Collingswood, New Jersey
10.2021 - Current
- Led quality assurance team to ensure product compliance with industry standards.
- Trained staff on quality control procedures and safety regulations.
- Enhanced communication between departments to streamline quality initiatives.
- Collaborated closely with development teams to ensure product stability before release.
- Performed root cause analysis for identified issues, tracked progress and reported results.
- Identified opportunities for improving the efficiency of the QA process through automation or other means.
- Decided which products were defective and which ones were right.
- Monitored changes in quality regulations and standards, updating company practices to maintain compliance.
- Represented the company in external audits, demonstrating the effectiveness of the quality management system.
- Perform microsampling for raw material uses in production on a daily basis.
Education
High School Diploma -
Camden County Technical School
Pennsauken, NJ06-2002
HACCP -
SQF Practicioner/ SQF Management
Skills
- Test automation
- Quality control
- Compliance management
- Root cause analysis
- Audit representation
- Process improvement
- Team leadership
- Risk assessment
- Documentation review
- Staff training
- Problem solving
Languages
English
Professional
Spanish
Professional
Certification
- HACCP
- SQF MANAGEMENT
- SQF PRACTIONER
Timeline
QA Lead
Catelli Brothers
10.2021 - Current
High School Diploma -
Camden County Technical School
HACCP -
SQF Practicioner/ SQF Management
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