Dilcia Santana
The Bronx,NY
Overview
25
25
years of professional experience
Work History
ACPD After School
Acacia
The Bronx, New York
10.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
Bussing Paraprofessional
Board of Education
New York, New York
04.2021 - Current
- Assisting students to enter and exit the school bus.
- Recording students attendance
- Recording bus drivers information such as bus route, telephone numbers.
- Conducting bus drills.
- Contacting parents.
Educational Paraprofessionals
Board of Education
New York, New York
09.1999 - Current
- Assisted teachers in implementing lesson plans, classroom activities, and assessments.
- Provided individualized instruction to students with learning disabilities or behavior issues.
- Maintained accurate records of student progress for reporting purposes.
- Collaborated with special education staff to develop Individual Education Plans.
- Monitored classrooms to ensure a safe and positive learning environment.
- Assisted with the administration of standardized tests and other assessments.
- Organized instructional materials and resources to support effective teaching strategies.
- Supported students during lunchtime and recess periods as needed.
- Instructed small groups of students on specific topics as assigned by the teacher.
- Utilized appropriate methods and techniques to facilitate learning experiences.
- Encouraged positive social interactions among peers through modeling appropriate behaviors.
- Modified assignments based on individual student needs and abilities.
- Supervised students in a variety of school settings including hallways, cafeterias, playgrounds.
- Collaborated with general education teachers on curriculum development projects.
- Implemented behavior management plans designed by specialists or administrators.
- Conducted one-on-one tutoring sessions with struggling learners as needed.
- Communicated with parents and guardians regarding student behavior, academic performance, and goals.
Education
Master of Arts - Early Education
Boricua College
New York, NY06-2011
Skills
- Fluent in Spanish and English
- Work well with peers
- Responsible
- Hard worker
- Willing to learn new skills
Timeline
ACPD After School
Acacia
10.2021 - Current
Bussing Paraprofessional
Board of Education
04.2021 - Current
Educational Paraprofessionals
Board of Education
09.1999 - Current
Master of Arts - Early Education
Boricua College