Overview
Work History
Education
Skills
Timeline
Generic

Dilcia Santana

The Bronx,NY

Overview

25
25
years of professional experience

Work History

ACPD After School

Acacia
The Bronx, New York
10.2021 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Maintained updated knowledge through continuing education and advanced training.

Bussing Paraprofessional

Board of Education
New York, New York
04.2021 - Current
  • Assisting students to enter and exit the school bus.
  • Recording students attendance
  • Recording bus drivers information such as bus route, telephone numbers.
  • Conducting bus drills.
  • Contacting parents.

Educational Paraprofessionals

Board of Education
New York, New York
09.1999 - Current
  • Assisted teachers in implementing lesson plans, classroom activities, and assessments.
  • Provided individualized instruction to students with learning disabilities or behavior issues.
  • Maintained accurate records of student progress for reporting purposes.
  • Collaborated with special education staff to develop Individual Education Plans.
  • Monitored classrooms to ensure a safe and positive learning environment.
  • Assisted with the administration of standardized tests and other assessments.
  • Organized instructional materials and resources to support effective teaching strategies.
  • Supported students during lunchtime and recess periods as needed.
  • Instructed small groups of students on specific topics as assigned by the teacher.
  • Utilized appropriate methods and techniques to facilitate learning experiences.
  • Encouraged positive social interactions among peers through modeling appropriate behaviors.
  • Modified assignments based on individual student needs and abilities.
  • Supervised students in a variety of school settings including hallways, cafeterias, playgrounds.
  • Collaborated with general education teachers on curriculum development projects.
  • Implemented behavior management plans designed by specialists or administrators.
  • Conducted one-on-one tutoring sessions with struggling learners as needed.
  • Communicated with parents and guardians regarding student behavior, academic performance, and goals.

Education

Master of Arts - Early Education

Boricua College
New York, NY
06-2011

Skills

  • Fluent in Spanish and English
  • Work well with peers
  • Responsible
  • Hard worker
  • Willing to learn new skills

Timeline

ACPD After School

Acacia
10.2021 - Current

Bussing Paraprofessional

Board of Education
04.2021 - Current

Educational Paraprofessionals

Board of Education
09.1999 - Current

Master of Arts - Early Education

Boricua College

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Dilcia Santana