Dildar Singh
Johnson City,NY
Summary
Accomplished sales representative with 2 years of experience training, coaching and motivating sales professionals. Expert at continually enhancing skills of sales staff to support achievement of quotas and maximize profits. Seasoned professional at identifying weaknesses and addressing performance issues, resulting in increased earnings.
Overview
1
1
year of professional experience
Work History
Sales Associate Manager
Mani
01.2023 - Current
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
- Developed client rapport for better customer satisfaction and repeat business.
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Exceeded quarterly sales targets by consistently delivering exceptional customer service.
- Organized product displays to attract potential buyers and increase sales conversions.
- Expanded market reach through participation in industry events, networking, and strategic partnerships.
- Implemented staff training programs to enhance product knowledge and boost sales performance.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Negotiated contracts with suppliers resulting in cost savings on merchandise purchases without sacrificing quality or selection.
- Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
- Led staff meetings to discuss customer service and sales goals, operational problems or procedural changes.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Implemented systems and procedures to increase sales.
Education
Associate of Arts - Forensic Science
SUNY Broome Community College
Binghamton, NY07.2026
Skills
- Sales Training Procedures
- Salesforce Proficiency
- Sales Performance Reporting
- Customer Engagement
- Sales Team Leadership
- Negotiation Expertise
- Sales Presentations
- Adaptability
- Relationship building
- Account management
- Strategic planning
- Time management
- Problem-solving abilities
- Cross-selling strategies
- Goal setting
- Product knowledge
- Data analysis
- Active listening
- Conflict resolution
- Decision making
- Order Management
- Vendor Management
- Sales Tracking
- Decisive
- Compelling Sales Proposal Writer
Timeline
Sales Associate Manager
Mani
01.2023 - Current
Associate of Arts - Forensic Science
SUNY Broome Community College
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