Dildora Adkhamjonova
Coraopolis,PA
Summary
Determined banking professional eager to apply financial knowledge and sales negotiation skills. Collaborative individual communicates with tact and diplomacy to internal and external customers. Researches and pursues new sales prospects to build strong base of clientele.
Overview
6
6
years of professional experience
Work History
Relationship Banker
PNC Bank
12.2022 - 04.2023
- Continually boosted branch production and revenue by 17% by consistently meeting all monthly and quarterly sales goals.
- Cultivated strong customer relationships by providing tailored advice and services.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Analyzed customers' financial information to deliver personalized account guidance.
Sales Associate
Victoria's Secret & PINK
06.2022 - 04.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to develop innovative marketing strategies for promoting credit card products and services.
HR Manager
Phoenix Cargo LLC
07.2021 - 05.2022
- Devised hiring and recruitment policies for 200-employee company.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Dispatcher
AJ LLC
12.2020 - 06.2021
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
ESL Teacher
Step Up Learning Center
12.2016 - 12.2020
- Increased student proficiency in English by creating engaging and interactive classroom activities.
- Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
- Strengthened students'' writing abilities through comprehensive essay assignments and detailed evaluation of grammar, punctuation, and style.
- Adapted instructional methods according to each student''s distinct learning style, resulting in increased confidence and improved performance on assignments.
Education
Bachelor of Science - Computer Science (Online)
University of The People
Pasadena, CA05.2027
Bachelor of Science - Banking And Finance
MDIS in Tashkent
Tashkent, Uzbekistan05.2022
Skills
- Recruitment and Hiring
- Multilingual Communication
- Financial Advising
- Banking
- Business Development
- Cash Flow Management
- Customer Service-Oriented
- Software Development
- Coding languages
- Excel
- Verbal/written communication
- Detail Oriented
Accomplishments
Management Development Institute of Singapore in Tashkent, Student Investment Fund
Founder and Co-President
- Co-founded a student-run fund to invest a small portion of The University's speaking club
- Managed a $20k diversified, mid-cap equities fund
- Presented research reports to University Board of Directors
Management Development Institute of Singapore in Tashkent, Debate and Speaking Club
President
- Achieved notable victories in debate competitions
- Organized by English-speaking clubs for non-native speakers
- Honed skills in diplomacy, negotiation, and public speaking through MUN conferences
Languages
English
Native or Bilingual
Uzbek
Native or Bilingual
Russian
Full Professional
Turkish
Full Professional
Timeline
Relationship Banker
PNC Bank
12.2022 - 04.2023
Sales Associate
Victoria's Secret & PINK
06.2022 - 04.2023
HR Manager
Phoenix Cargo LLC
07.2021 - 05.2022
Dispatcher
AJ LLC
12.2020 - 06.2021
ESL Teacher
Step Up Learning Center
12.2016 - 12.2020
Bachelor of Science - Computer Science (Online)
University of The People
Bachelor of Science - Banking And Finance
MDIS in Tashkent