Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dileisys Medina

Sayreville,NJ

Overview

3
3
years of professional experience

Work History

Agent

Avangrid
Orange, CT
07.2024 - 04.2025
  • Drafted contracts, purchase agreements, closing statements and leases.
  • Reviewed and advised on legal documents to protect clients' interests.
  • Tracked weekly sales to develop senior leadership reports for corrective action planning.
  • Responded to client inquiries and resolved issues promptly.
  • Responded promptly to customer inquiries and complaints in a professional manner.
  • Monitored financial markets and advised clients on investment opportunities.
  • Liaised between sellers and buyers for profitable and efficient sales.
  • Scheduled and attended weekly appointments with clients.
  • Facilitated closing processes between lender, mortgage companies, buyers and sellers.
  • Increased personal revenue by completing multiple home and property sales.
  • Facilitated deals between sellers, buyers and brokers for maximum profits.
  • Processed payments from customers by cash, check or credit cards accurately according to company guidelines.

Assistant Manager

ShopRite
Somerset, NJ
12.2021 - 05.2023
  • Created reports on sales trends, inventory levels, and financial data.
  • Implemented quality control measures to uphold company standards.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Delegated work to staff, setting priorities and goals.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Established processes for monitoring customer satisfaction levels.
  • Produced thorough, accurate and timely reports of project activities.
  • Managed customer service inquiries and complaints in a timely manner.
  • Ensured compliance with safety regulations and company policies.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Analyzed business performance data and forecasted business results for upper management.

Education

High School Diploma -

Franklin High School
Somerset, NJ
06-2023

Skills

  • Customer service
  • Time management
  • Team leadership
  • Legal document review
  • Problem-solving aptitude
  • Problem-solving
  • Event promotion
  • Closing support
  • Positive attitude
  • Customer complaint resolution
  • Multitasking Abilities
  • Clear communication
  • Adaptability and flexibility
  • Follow-up calling
  • Flexible schedule
  • Excellent communication
  • Teamwork

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Agent

Avangrid
07.2024 - 04.2025

Assistant Manager

ShopRite
12.2021 - 05.2023

High School Diploma -

Franklin High School

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Dileisys Medina