Dilek Hakan
New York,NY
Overview
7
7
years of professional experience
Work History
Head Hostess (Pre-Opening)
Sunset Hospitality Group
Bodrum, Türkiye
04.2021 - 09.2021
- Assisted with seating arrangements for large groups and special occasions.
- Performed administrative tasks such as taking phone calls, managing emails, and scheduling shifts.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials
Hostess
The Steeve İstanbul
İstanbul, Türkiye
01.2021 - 05.2021
- Maintained a clean and organized dining area.
- Accurately recorded customer information into reservation system.
- Provided menus to customers and answered questions regarding menu items.
Barista
Mivara Luxury Resort & SPA
Bodrum, Türkiye
05.2020 - 09.2020
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Monitored inventory levels of supplies and restocked when necessary.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Port Operation and Billing Officer-Intern
MARPORT
Istanbul
07.2019 - 08.2019
- Processed customer payments and invoices with accuracy and timeliness.
- Reviewed billing and shipping documents to ensure accuracy and completeness.
- Assisted in calculating storage fees and billing related to container yard usage.
- Communicated with logistics and operations teams to ensure smooth container flow and accurate documentation.
Barista
Flora Garden Hotels
Kuşadası, Türkiye
05.2018 - 09.2018
Computer Aided Designer
Sarimet
İstanbul, Türkiye
01.2016 - 09.2016
- Utilized a variety of tools to produce high-quality designs that meet customer specifications.
- Prepared detailed reports on project status, progress updates and budget expenditures.
- Developed 3D models in AutoCAD and Solidworks for mechanical components and assemblies.
- Modified existing drawings according to customer requests or revised specifications.
- Researched product designs using available resources such as supplier catalogs and online databases.
Computer Aided Designer-Intern
KİLMAK - Nurkay Makina ve Elektronik San. ve Tic. A.Ş.
01.2015 - 06.2015
- Produced 3D renderings of complex designs utilizing visualization software packages such as Autocad or SolidWorks.
- Maintained records of revisions made to CAD files throughout the design process.
- Developed 3D models for parts and assemblies using SolidWorks software package.
Education
English Second Language -
Spanish-American Institute
New York, NY06.2026
Bachelor of Arts - International Trade
Uşak University
Turkey01.2020
Associate of Science - Machine,Drawing and Construction
Sakarya University
Turkey01.2015
Skills
- Microsoft Office
- AutoCAD
- SolidWorks
- Customer service
- Effective communication
- Guest relations management
- Reservation management
Languages
- English, Professional Working
- Türkçe, Native or Bilingual
Affiliations
Assisted students in preparing required documents, provided guidance on the exchange process, and supported them in finding accommodation and obtaining information about the host country
Languages
English
Proficient
C2
Turkish
Native/ Bilingual
A1
Timeline
Head Hostess (Pre-Opening)
Sunset Hospitality Group
04.2021 - 09.2021
Hostess
The Steeve İstanbul
01.2021 - 05.2021
Barista
Mivara Luxury Resort & SPA
05.2020 - 09.2020
Port Operation and Billing Officer-Intern
MARPORT
07.2019 - 08.2019
Barista
Flora Garden Hotels
05.2018 - 09.2018
Computer Aided Designer
Sarimet
01.2016 - 09.2016
Computer Aided Designer-Intern
KİLMAK - Nurkay Makina ve Elektronik San. ve Tic. A.Ş.
01.2015 - 06.2015
English Second Language -
Spanish-American Institute
Bachelor of Arts - International Trade
Uşak University
Associate of Science - Machine,Drawing and Construction
Sakarya University
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