Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Diler Dizar

Diler Dizar

Las Vegas,NV

Summary

Experienced hospitality professional with strong emphasis on mixology, customer interaction, and high service standards. Proven ability to adapt to changing needs and collaborate effectively with team members to deliver exceptional guest experiences. Known for reliability, excellent communication, and unwavering focus on achieving results in fast-paced environment. Highly skilled in beverage preparation, menu knowledge, and maintaining welcoming atmosphere.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cocktail Server

Circa Las Vegas
03.2024 - Current
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.

VIP Lounge Server

Fontainebleau
10.2023 - 09.2024
  • Maintained a clean and welcoming environment for guests, ensuring top-notch presentation of the VIP lounge.
  • Streamlined beverage service processes by organizing glassware displays according to type.
  • Maximized revenue opportunities by upselling premium products and services when appropriate.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.

Cocktail Server

Treasure Island Hotel & Casino
08.2023 - 10.2023
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.

VIP Lounge Server

Bvlgari Hotels & Resorts
01.2020 - 04.2023
  • Handled guest complaints professionally, resolving issues promptly to maintain high levels of satisfaction.
  • Improved efficiency by assisting with inventory management tasks such as ordering supplies and tracking usage patterns.
  • Enhanced customer satisfaction by providing attentive and personalized service in the VIP lounge.

VIP Coordinator

EDITION Hotels
01.2018 - 12.2019
  • Developed customized itineraries for high-profile clients, fostering memorable stays and repeat business.
  • Resolved any guest issues or complaints with diplomacy and professionalism, upholding the highest standards in customer service.
  • Built strong relationships with VIP clients by maintaining regular communication and anticipating their needs.

Education

Bachelor of Arts - Hospitality Administration And Management

Marmara University
Turkey, Istanbul
06-2018

Skills

  • Cash handling
  • Customer service
  • Alcohol awareness
  • Exceptional customer service
  • Safe food handling
  • Bar terminology
  • POS system operation
  • Wine service
  • Handling large groups
  • Craft cocktails

Certification

  • TAM Card Nevada
  • Food Handler Safety Card
  • Forbes Service Excellence Programme

Languages

English
Full Professional
Turkish
Native or Bilingual

Timeline

Cocktail Server

Circa Las Vegas
03.2024 - Current

VIP Lounge Server

Fontainebleau
10.2023 - 09.2024

Cocktail Server

Treasure Island Hotel & Casino
08.2023 - 10.2023

VIP Lounge Server

Bvlgari Hotels & Resorts
01.2020 - 04.2023

VIP Coordinator

EDITION Hotels
01.2018 - 12.2019

Bachelor of Arts - Hospitality Administration And Management

Marmara University

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