Work Preference
Summary
Overview
Work History
Education
Skills
Education Certificates
Websites
Cybersecurity Projects
Timeline
Generic
Dilgir Singh-Lima
Open To Work

Dilgir Singh-Lima

Cybersecurity
Riverside,CA

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Cybersecurity InternCybersecurity Analyst

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteHybrid
Location: Riverside, CA
Open to relocation: No

Salary Range

$45000/yr - $200000/yr

Summary

Detail-oriented security+certified cybersecurity professional with hands-on training through Google Cybersecurity Professional Certificate Program. Skilled in identifying threats and monitoring network traffic using tools such as Splunk, Wireshark, and Suricata experience in Python scripting, Linux command-line operations, and SQL database queries Strong analytical mindset with foundational knowledge in incident response and system security principles Driven to support security initiatives and safeguard digital assets in a collaborative environment

Overview

11
11
years of professional experience

Work History

Instacart Shopper

Instacart
San Francisco, CA
03.2020 - Current
  • Fulfilled customer orders by carefully selecting groceries based on customer preferences, packing items securely to prevent damage, and ensuring all items were delivered on time, maintaining a 98% accuracy rate in order fulfillment, which resulted in increased customer satisfaction.
  • Managed time efficiently while shopping, completing an average of 6 orders per day, and consistently meeting the target delivery window, helping to improve the overall speed and efficiency of the service while driving up customer retention rates.
  • Provided excellent customer service by communicating promptly with customers if substitutions were required, ensuring satisfaction with alternatives, and resolving any issues quickly, contributing to a customer rating of 4.8 stars over 3,000+ orders.
  • Ensured all health and safety standards were met by handling food items with care, maintaining cleanliness during the shopping process, and following Instacart's safety guidelines, resulting in zero health-related complaints or issues.
  • Handled multiple customer requests simultaneously by effectively prioritizing urgent orders, resulting in a 25% increase in the number of orders completed during peak shopping hours.

Uber Driver

Uber
San Francisco, CA
08.2018 - Current
  • Accepted ride requests through the Uber app and efficiently navigated to passenger locations using GPS, ensuring timely arrivals and providing an average on-time performance rate of 98%, leading to a higher customer rating.
  • Provided exceptional service to passengers by maintaining a friendly, professional demeanor and actively engaging with passengers, ensuring their comfort during the ride, which resulted in maintaining a consistent 4.9-star rating over 500+ rides.
  • Tracked driving patterns and adhered to traffic laws and Uber policies, resulting in zero traffic violations and maintaining a clean driving record, which directly contributed to meeting the safety standards set by Uber.
  • Kept up-to-date with Uber's guidelines and best practices by regularly checking for updates, contributing to an improved level of service and reducing customer complaints by 10%.

Insurance Agent

Aflac
Los Alamitos, CA
06.2015 - 06.2018
  • Interpreted and explained complex policy details to clients, refining the ability to communicate technical concepts in a clear, user-friendly manner.
  • Maintained accurate and up-to-date records of all client interactions, reinforcing attention to detail and documentation practices.
  • Collaborated with internal teams to streamline service delivery and resolve escalated client issues efficiently, demonstrating strong problem-solving and coordination capabilities.
  • Monitored client needs and market trends to identify gaps in coverage, contributing to proactive threat and vulnerability awareness in a dynamic environment.
  • Handled sensitive client data in compliance with HIPAA and internal privacy standards, ensuring the secure collection and management of confidential information.
  • Conducted personalized risk assessments for individuals and businesses to recommend appropriate coverage solutions, developing skills relevant to risk identification and mitigation.

Education

Google Cybersecurity Professional Certificate -

Merit America
07.2025

CompTIA Security+ Certification -

09.2025

Skills

  • Linux
  • Windows
  • SQL
  • Python
  • Incident Response
  • Network Security
  • Vulnerability Assessment
  • Threat Analysis
  • Log Analysis
  • Security Frameworks and Controls
  • Security Hardening
  • SIEM tools
  • Google Workspace
  • Slack
  • Microsoft office platforms
  • Problem-Solving
  • Collaboration
  • Attention to Detail
  • Calmness Under Pressure
  • Multi-task
  • Analytical
  • Customer Service

Education Certificates

  • Google Cybersecurity Professional Certificate, Merit America, Virtual, 07/2025, Cultivated holistic understanding of cybersecurity's critical role in organizational security, privacy, and success, including how to systematically identify and mitigate risks, threats, and vulnerabilities., Gained practical experience with Linux, SQL, Python and utilized SIEM tools, IDS, and network protocol analyzers for proactive threat management., Applied knowledge to real-world scenarios, developing skills in proactive threat detection and response through completion of dynamic hands-on projects, including: conducting a simulated security audit, responding to a cyber incident, analyzing vulnerable systems, and completing an incident handler's journal.
  • CompTIA Security+ Certification, 09/2025

Cybersecurity Projects

TryHackMe Rooms, Utilized interactive, gamified virtual environment to enhance practical knowledge and hands-on skills., Linux Fundamentals (1, 2, & 3) and Linux Strength Training - Navigated directories and files, adjusted permissions, analyzed logs, explored common utilities., Intro to Logs and Log Analysis - Identified log types, located logs, employed regular expressions (RegEx), and utilized command line and CyberChef for effective log analysis., Wireshark Basics and Wireshark 101 - Gained proficiency in packet dissection, navigation, and filtering techniques; analyzed ARP, ICMP, TCP, DNS, HTTP, and HTTPS traffic for network troubleshooting and security analysis., Windows Fundamentals (1, 2, & 3) and Windows Forensics (1 & 2) - Acquired fundamental understanding of Windows, including file systems, user account control (UAC), control panel, system configuration, security, firewall, registry, and FAT/NTFS file systems; developed skills in accessing hives, utilizing registry explorer, and recovering files., Splunk Basics, Incident Handling with Splunk, and Splunk (2 & 3) - Developed skills in navigating Splunk; conducting incident handling using Splunk; participated in the Boss of the SOC investigation for security analysis.

Timeline

Instacart Shopper

Instacart
03.2020 - Current

Uber Driver

Uber
08.2018 - Current

Insurance Agent

Aflac
06.2015 - 06.2018

Google Cybersecurity Professional Certificate -

Merit America

CompTIA Security+ Certification -

Dilgir Singh-LimaCybersecurity