Incorporating new softwares to increase day to day efficiency
Dilhan Joseph Dalo
Brewster
Summary
Dedicated and hard-working environmentalist with a bachelor's degree in Animal Welfare. Committed to creating a socially and ethically responsible environment for all parties involved. Passionate about promoting sustainability and advocating for the well-being of animals. Seeking opportunities to contribute knowledge and skills towards making a positive impact on the environment and society as a whole.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Adoption Manager
Danbury Animal Welfare Society
02.2023 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved safety procedures to create safe working conditions for workers.
- Managed and motivated employees to be productive and engaged in work.
- Improved marketing to attract new adopters and promote donations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote future traffic.
Lab Animal Technician
Manhattanville College
08.2017 - 06.2018
- Responsibilities included cleaning, feeding and creating mentally stimulating activities for the laboratory's reptiles
- Collected and prepared specimens and samples for outside laboratory analysis.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
- Maintained clean and safe animal living areas.
- Assisted veterinarians with euthanasia of animals.
Veterinary Assistant
Animal Health Center
02.2018 - 05.2018
- I assisted in the cleaning and feeding of all the hospital's patients
- Minor surgery prep as well as administering proper medication dosages
- Excellent customer service, including answering phones and other various secretarial duties
- I also managed their social media accounts, where I posted pictures and articles regularly
Maritime Aquarium Intern
Norwalk Meritime Aquarium
- During this internship I assisted the aquarists in administering medications and maintaining proper living circumstances for the local aquatic life
- I had daily feeding and cleaning responsibilities that required close interaction between species ranging from sharks to jellyfish
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Environmental Leader/Educator
Citezins Campaign for the Environment
- I was a Campaign Manager that educated the community as well as other staff members
- I trained new employees and was given responsibilities required of an office manager
- Gained public speaking skills and became well-versed in all Microsoft programs
South African Wildlife Sanctuary Volunteer Work
Glen Afric Lodge
- Assisted in the rehabilitation of wildlife found within the South African Wildlife Sanctuary that required medical attention
- Responsibilities included feeding and cleaning all holding spaces
- Small construction projects were required throughout the sanctuary as well as enclosure repairs
- I gained hands on experience working with wildlife species like lions, elephants, ostrich, cheetahs and leopards
Animal Educator
The Nature of Things
03.2019 - Current
- I teach lessons to children ages 2-15 about varying types of species and how to properly interact with animals in a safe and respectful way
- Habitat, diet, behaviors and I handle all animals with extensive care
Self Employed Animal Care
Self Employed
08.2018 - 03.2019
- In home, extensive pet-care
- From dog care to exotic pets, all of their advanced needs are met
Lifeguard/Swim Instructor
Peach Lake
01.2016 - 01.2017
- Head lifeguard for two years and taught children how to swim as well as how to improve on their already existing swimming techniques
Carpentry Assistant
JD's Carpentry
- Large construction projects including demolition
- Gained ability to lift objects that weigh over 125 Ibs
Sales Associate/Customer Service
Aldo
- Retail position that gave me a strong basis of customer care
- This position also gave me a foundation in sales and strengthened my ability to connect with others
Education
Bachelor's - Animal Welfare and Sustainable Development
Manhattanville College
Purchase, NY01.2016
Skills
- Team Building
- Bilingual
- Customer Service Skills
- Public Speaking
- Teaching
- Problem Solving
- Effective Leader
- Microsoft Excel
- Social media posting
- Higher Level Animal Education
- Event planning assistance
- Research
- Spreadsheet tracking
- Database management
- Presentations
- Tech-Savvy
- Research and analysis
- Verbal and written communication
- Scheduling
Certification
ALAT, 09/01/17, Certified for Animal Lab caretaking at Manhattanville College
Personal Information
Authorized To Work: US
Software
Timeline
Adoption Manager
Danbury Animal Welfare Society
02.2023 - Current
Animal Educator
The Nature of Things
03.2019 - Current
Self Employed Animal Care
Self Employed
08.2018 - 03.2019
Veterinary Assistant
Animal Health Center
02.2018 - 05.2018
Lab Animal Technician
Manhattanville College
08.2017 - 06.2018
Lifeguard/Swim Instructor
Peach Lake
01.2016 - 01.2017
Environmental Leader/Educator
Citezins Campaign for the Environment
South African Wildlife Sanctuary Volunteer Work
Glen Afric Lodge
Carpentry Assistant
JD's Carpentry
ALAT, 09/01/17, Certified for Animal Lab caretaking at Manhattanville College
Maritime Aquarium Intern
Norwalk Meritime Aquarium
Sales Associate/Customer Service
Aldo
Bachelor's - Animal Welfare and Sustainable Development
Manhattanville College
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