Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dilia Herrarte

Russellville,Arkansas

Summary

Dedicated CNA with a proven track record at Legacy Heights Nursing and Rehab, excelling in patient care and vital signs monitoring. Known for compassionate support and effective communication, I enhanced patient satisfaction and implemented fall prevention measures, ensuring safety and dignity for all residents. Committed to maintaining HIPAA compliance and confidentiality.

Overview

5
5
years of professional experience
1
1
Certification

Work History

CNA

Legacy Heights Nursing And Rehab
01.2025 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

Customer Service Cashier

Tito’s Taqueria
03.2020 - 05.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Education

Bachelor Of Nursing - Nursing

Arkansas Tech University
Russellville, AR

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • HIPAA compliance
  • Maintaining confidentiality

Certification

  • CNA - Certified Nurse Assistant

Languages

Spanish
Native or Bilingual

Timeline

CNA

Legacy Heights Nursing And Rehab
01.2025 - Current

Customer Service Cashier

Tito’s Taqueria
03.2020 - 05.2022

Bachelor Of Nursing - Nursing

Arkansas Tech University

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