Dilienne Forestal
Orlando,FL
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
7
7
years of professional experience
Work History
LPN
Metrowest Health And Rehab
06.2023 - Current
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Performed routine evaluations of each patient's status, needs, and preferences.
CNA - Certified Nursing Assistant
CNA AGENCY
11.2020 - Current
- Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross- contamination
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Helped patients effectively manage routine bathing, grooming and other hygiene.
CNA - Certified Nursing Assistant
Ocoee Health Care Center
09.2019 - 09.2020
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Helped patients effectively manage routine bathing, grooming and other hygiene.
- Supported needs of 20+ residents under long-term care
Reservation Agent
CFI Westgate Resorts
03.2018 - 04.2019
- Prepared customer invoices, accepted payments and processed refund and cancellation requests
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings
- Handled reservations and answered questions from interested patrons for room hotel
Education
College Degree - Nursing
Herzing University
Winter Park, FL06.2023
Skills
- Vital signs
- Computer skills
- Caregiving
- Nursing
- Patient Care (4 years)
- Infection Control Training
- Aseptic Technique
- Counting Narcotics
- Medication Administration
- Patient Assessments
- Multi-Tasking and Prioritization
Accomplishments
- LPN 5258910
- CNA 381381
- CPR
Timeline
LPN
Metrowest Health And Rehab
06.2023 - Current
CNA - Certified Nursing Assistant
CNA AGENCY
11.2020 - Current
CNA - Certified Nursing Assistant
Ocoee Health Care Center
09.2019 - 09.2020
Reservation Agent
CFI Westgate Resorts
03.2018 - 04.2019
College Degree - Nursing
Herzing University
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