With over 11 years of pastry management experience, I lead staff to deliver outstanding results in high-volume environments. Excited to leverage my skills in systems execution, guest service, and pastry excellence. Notably increased customer satisfaction at previous role.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Prep Foods
Whole Foods Market Inc
03.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Sous Chef
LETOCAFFE, QA/NOVIKOV, QA
04.2017 - 08.2023
Led a team of 8 kitchen staff to improve efficiency by, enhancing customer dining experience and satisfaction.
Trained and mentored junior chefs, leading to a promotion rate to higher kitchen roles within the team.
Coordinated with front-of-house management to ensure seamless service, raising the overall guest satisfaction score.
Managed a high-volume kitchen, consistently delivering top-quality desserts while maintaining cost-effective processes.
Assisted with menu planning, inventory, and supply management.
Monitored and maintains kitchen equipment.
Developed unimaginable creative pastry skills.
Handled orders that were placed under pressure in a fast-paced environment.
Cleaned stations and complied with food safety standards.
Pastry Commis 2
ALI BIN ALI
05.2009 - 03.2014
Assisted Pastry Chef in creation of desserts and breads.
Certification from the Prima Baking School focused on skill building and professional competency within the baking industry, with the aim of uplifting standards of baking at an international level.