Dillan Avery
Summary
Program support professional with solid foundation in administration and project coordination. Skilled in streamlining processes, managing schedules, and supporting cross-functional teams to achieve goals. Recognized for adaptability, reliability, and fostering collaborative environments. Proficient in problem-solving, communication, and organizational tasks essential for program success. Eager to transition into a new career path.
Overview
8
8
years of professional experience
Work History
Clinical Program Support Specialist
Foundation Lane, LLC
05.2023 - 02.2025
- Manage all center-based and home-based scheduling via Rethink software and internal company drive
- Verify staff schedules prior to submitting to business manager
- Manage company calendar to document changes in typical staff and client’s schedules including appointments, vacations, etc.
- Communicate with parents, staff, and supervisors to notify necessary parties of schedule changes
- Upload and email client health insurance authorizations
- Collaborate with therapeutic program coordinator to develop and execute monthly themes with related activities including centers, art, sensory, and manipulatives
- Develop and manage monthly circle time curriculum, group activities, and materials
- Coordinate and schedule meetings for Clinical Director to conduct performance reviews and monthly staff meetings
- Maintain confidentiality of clients and staff at all times
Behavior Therapist
Foundation Lane, LLC
05.2023 - 02.2025
- Provide direct 1:1 ABA therapy to clients ages 1-5
- Collect program data on Rethink software to track client performance and progress
- Monitor client goals and add subsequent targets as mastery criteria are met, revise skills grids to reflect program updates
- Maintain client program log reflecting mastered or new targets and submit program updates to BCBA prior to supervision sessions
- Write session notes documenting client progress and performance and submit to insurance in a timely manner
Education Coordinator
New England Center for Children
07.2017 - 05.2023
- Coordinate development and implementation of student IEPs, lead annual meetings, collaborate with specialty services, and complete related administrative tasks following state guidelines
- Monitor student’s IEP goals and provide modifications, remediation, or expansion of mastered skills
- Review, summarize, and submit student progress reports and academic assessments
- Communicate with families to prepare for annual meetings and identify goals for their child as well as participate in routine meetings to review progress and/or concerns
- Supervise classroom staff, provide support and training related to job responsibilities
- Classroom schedule management, organization, and ordering
Assistant Core Shift Manager
New England Center for Children
07.2017 - 05.2023
- Responsible for training and supervising staff, providing positive and corrective feedback, developing schedules, supervising parent visits, and acting as a liaison between teachers and supervisors
Case Manager
New England Center for Children
07.2017 - 05.2023
- Advocated for assigned student(s), communicated with parents, sum and report on academic and behavior data, created program materials
- Collaborated with education coordinator and supervising BCBA regarding student’s progress on academic and behavior programs
Education
Master of Science - Education
Simmons University
Boston, MA05-2021
Bachelor of Arts - History
Bridgewater State University
Bridgewater, MA05-2017
Skills
- Troubleshooting skills
- Data entry
- Materials creation
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Interpersonal skills
- Professionalism
- Customer service
- Effective communication
- Adaptability and flexibility
Timeline
Clinical Program Support Specialist
Foundation Lane, LLC
05.2023 - 02.2025
Behavior Therapist
Foundation Lane, LLC
05.2023 - 02.2025
Education Coordinator
New England Center for Children
07.2017 - 05.2023
Assistant Core Shift Manager
New England Center for Children
07.2017 - 05.2023
Case Manager
New England Center for Children
07.2017 - 05.2023
Master of Science - Education
Simmons University
Bachelor of Arts - History
Bridgewater State University
Similar Profiles
Tyler OravetzTyler Oravetz
Administrative Coordinator at Hugh Lane Wellness FoundationAdministrative Coordinator at Hugh Lane Wellness Foundation
Corey BucknerCorey Buckner
Advocacy Consultant at Hugh Lane Wellness FoundationAdvocacy Consultant at Hugh Lane Wellness Foundation
A.J FloresA.J Flores
CNA at Lane Nursing and Ventilator Care LLCCNA at Lane Nursing and Ventilator Care LLC
Danyale SpivaDanyale Spiva
Program Support Specialist/ Caregiver Support Program at Department of Veterans Affairs ViSN 12Program Support Specialist/ Caregiver Support Program at Department of Veterans Affairs ViSN 12
IFEOMA ONUORAHIFEOMA ONUORAH
Clinical Program Support Coordinator at University of CalgaryClinical Program Support Coordinator at University of Calgary