Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Dillan Jackson

Houston,TX

Summary

Detail-oriented and motivated undergraduate pursuing a B.S. in Psychology with strong interests in neuropsychology, neurodevelopment, and mental health disparities. Experienced in research data processing (MATLAB), customer-facing roles, and technical communication. Certified in HIPAA and Suicide Prevention, with strong adaptability and a proven ability to work independently in both research and professional environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Undergraduate Research Assistant

University of Houston
01.2025 - 05.2025
  • - Participated in weekly office shifts and monthly RA lab meetings as part of a 6+ hour weekly lab commitment.
  • - Assisted with recruitment efforts and helped facilitate Infant Play Study sessions.
  • - Supported data entry and ECG (electrocardiogram) signal processing from infant and adult participants using MATLAB.
  • - Organized and maintained large physiological datasets related to neonatal health and heart rate variability.
  • - Ensured accuracy and consistency of data across research phases, contributing to neurodevelopmental study outcomes.

Ecommerce Specialist

Conn's
03.2023 - 06.2024
  • - Managed and processed customer orders through Conn's online platform.
  • - Tracked shipping and delivery timelines, resolving customer inquiries and order issues with professionalism.
  • - Liaised with logistics and warehouse teams to support smooth order fulfillment.
  • - Maintained detailed records of transactions and communications to support workflow transparency.
  • Interacted with and sold to e-commerce customers and delivered prompt and courteous service.

Sales Associate

Cosmoprof
06.2021 - 01.2022
  • - Delivered high-quality customer service through detailed product education and suggestive selling.
  • - Maintained accurate cash handling and polished storefront appearance.
  • - Managed product restocks and resolved inventory discrepancies efficiently.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Diploma -

Atascocita High School
Humble, TX

Bachelor of Science - Psychology

University of Houston
Houston, TX
12.2025

Skills

  • MATLAB (ECG data processing)
  • Research & Data Analysis
  • Effective Written & Verbal Communication
  • Organizational & Time Management
  • Customer Service & Conflict Resolution
  • Analytical thinking
  • Multitasking and organization
  • Inventory & Order Management
  • HIPAA-Compliant Data Handling
  • Adaptability & Independent Work
  • Researching skills
  • Matlab

Affiliations

  • Houston Neuropsychology Society

Certification

  • - HIPAA Certified
  • - Suicide Prevention Certified
  • - Adult CPR & Pediatric CPR
  • - Food Handler Certification
  • - National Honor Society Member (2021-2022)

Timeline

Undergraduate Research Assistant

University of Houston
01.2025 - 05.2025

Ecommerce Specialist

Conn's
03.2023 - 06.2024

Sales Associate

Cosmoprof
06.2021 - 01.2022

Bachelor of Science - Psychology

University of Houston

Diploma -

Atascocita High School

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Dillan Jackson