Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dillan Parham

Dillan Parham

Atlanta,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Dedicated in Retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Detail-oriented merchandising professional aiming to leverage 2-3 years of developing effective visual displays to bring value to Visual Merchandiser role. Strong passion for utilizing consumer behavior expertise and knowledge of color theory to create captivating visual displays.

Creative Visual Merchandiser with expertise in overstock management and retail sales campaigns. Contributes unwavering work ethic and commitment to quality. Known for customer-focused initiatives and knowledgeable about modern merchandising.

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Reliable employee seeking Merchandise Operations, Visual, or Sales position. Offering excellent communication and good judgment.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Express
03.2022 - 10.2022
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reduced store's shrink by limiting operational losses and adding more per year in operating profit margin.
  • Maximized profits by reducing waste in payroll administration and increasing sales.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Walked through store areas every few hours to identify and proactively resolve issues negatively impacting operations.

Stylist

AllSaints
11.2021 - 03.2022
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educated clients about products.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Processed payments, entering sales in register for prompt customer service.
  • Organized sales area and work station to showcase products and boost sales.

Stylist

Scotch & Soda
08.2021 - 11.2021
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.
  • Organized sales area and work station to showcase products and boost sales.
  • Suggested treatments and styles to suit customer appearance and fashion choices.

Retail Sales Consultant

AT&T
08.2020 - 12.2020
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Determined solutions for clients promptly and professionally.
  • Helped customers complete purchases, locate items and join reward programs.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Oversaw deposits, processed financial transactions and maintained inventory.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Exceeded sales goals by 30% utilizing exemplary customer service skills.
  • Supported loss prevention goals by monitoring shopper behavior.

Sales Associate

Zara
07.2019 - 04.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.

Sales Associate

Guess
10.2018 - 07.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

Education

Diploma -

Carrollton High School
Carrollton, GA
03.2016

Skills

  • Sales Activities
  • Shift Coverage
  • Greet Guests
  • Sales Strategies
  • Retail Knowledge
  • Cash Deposits and Receipts
  • Hiring and Developing
  • Customer Service
  • Sales Monitoring
  • Communication
  • Positive Rapport-Building
  • Customer Loyalty
  • Customer Preferences
  • Active Listening
  • Product Knowledge
  • Cash Counting
  • Multitasking and Organization
  • Closing Sales
  • Shipment Processing
  • Time Management
  • Policy and Procedure Adherence
  • Retail Loss Prevention
  • Product Recommendations
  • POS System Operations
  • Sales Trends
  • Cash Handling
  • Verbal and Written Communication
  • Sales Goal Attainment
  • Sales Expertise
  • Upselling Techniques
  • Speaking Clearly
  • Formal Wear
  • Commission Sales
  • Credit and Cash Transactions
  • Persuasive Selling
  • Quotas and Goals
  • Sales Communications
  • Stockroom Organizing

Timeline

Assistant Manager

Express
03.2022 - 10.2022

Stylist

AllSaints
11.2021 - 03.2022

Stylist

Scotch & Soda
08.2021 - 11.2021

Retail Sales Consultant

AT&T
08.2020 - 12.2020

Sales Associate

Zara
07.2019 - 04.2020

Sales Associate

Guess
10.2018 - 07.2019

Diploma -

Carrollton High School
Dillan Parham