Dillana Vashchenko
Puyallup,WA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong analytical kills. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Physician Admin Assistant
TRA Medical Imaging
08.2022 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Relay pertinent and/or examination information and instructions between radiologists, technologists, and other healthcare providers
- Provide overall office support to include but limited to: coordinating appointments/conferences, creating and maintaining routine documents, and creating excel spreadsheets for tracking CT Low-Dose Lung cancer screenings.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Billing & Scheduling Coordinator
Light Dental Studios
10.2021 - 08.2022
- Managed patient files, medical records, and finances
- Created and disputed insurance claims
- Prepared and mailed patient records and monthly statements
- Directed and assisted incoming and outgoing calls in various office locations
- Navigated computer software's (Dentrix, Microsoft Office, Excel, Word, Microsoft Teams, etc.)
- Verified patient eligibility through various insurance companies and documented patient's most up to date coverage and annual allowance for treatment
- Created and explained medical treatments and corresponding treatment plans
- Participated in the development of internal credentialing processes
Sales Floor Associate
Michaels Craft Store
01.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Balanced and organized cash register by handling cash, counting till, and storing coupons
- Conducted product demonstrations and held monthly customer workshops
Nursery Assistant
Living Word Lutheran Church
09.2019 - 03.2021
- Read stories, sang songs and facilitated creative play.
- Engaged with children on individual basis to build positive relationships and promote individualized learning
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behavior
- Instructed children in health and personal habits such as, eating, resting, and toileting
- Communicated with parents through enrollment, tours, newsletters, conferences, and direct personal communication
- Maintained clean, neat, and hazard free areas for indoor and outdoor activites
Education
High School Diploma -
Puyallup Online Academy
Puyallup, WA06.2022
Skills
- Document and File Management
- Multi-Line Telephone Systems
- Research and Analytical Skills
- Multitasking and Time Management
- Database and Client Management Systems
- Computer and Technology
- Office Equipment Operation
- Accreditation Information Management
- Licensing Determinations
- Employment Data Tracking
Timeline
Physician Admin Assistant
TRA Medical Imaging
08.2022 - 02.2023
Billing & Scheduling Coordinator
Light Dental Studios
10.2021 - 08.2022
Sales Floor Associate
Michaels Craft Store
01.2021 - 10.2021
Nursery Assistant
Living Word Lutheran Church
09.2019 - 03.2021
High School Diploma -
Puyallup Online Academy
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