Dillard Griffin
Property Management Professional
Tampa,FL
Summary
CPM Candidate
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Community Manager
Greystar
07.2024 - Current
- Facilitated partnerships with an internal HOA team, expanding the community''s resources and opportunities for collaboration while maximizing resident satisfaction.
- Spearheaded daily operations between service directors and construction team members, improving project coordination & communication related to an ongoing $5,000,000 capital improvement plan.
- Managed budget development and expense control, ensuring optimal financial performance for 391 units, exceeding NOI by 6% MOM.
Property Manager
RAM Partners LLC
9 2023 - 07.2024
- Streamlined operations by communicating efficiently with senior leadership, keeping meticulous records, budget management, and internal collaboration.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Proactively deep dove into due-diligence projects, new property acquisitions, and new-hire onboarding with RAM leadership.
General Manager
Gables Residential
04.2022 - 04.2023
- Aided upper-level leaders by completing budgets and variance reports for executive action planning.
- Boosted renewal rents average of 8.6% while maintaining a 6.8% increase on new lease rents.
- Decreased current delinquency of $400,000 by 46.6% in a 30 day time frame by collaborating with local charities, and government organizations to provide relief funding to past due accounts.
Multi-Site Community Manager (Lease-up)
IRT Living
05.2021 - 04.2022
- Proactively oversaw 2 multi family assets totaling 485 units ensuring daily operations are swiftly streamlined.
- Facilitated hiring of leasing, groundskeeping, and maintenance positions.
- Produced daily, weekly, and monthly reports to provide informalities to owners, C-Suite executives, and senior leadership.
Resident Relations Manager
Greystar
07.2020 - 05.2021
- Efficiently managed two multi-family assets totaling 1,400 units, and 3,000+ tenants.
- Promoted positive company and owner relationships through proactive attention to prospect, resident, and client concerns.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Community Manager
Inland Residential Real Estate
05.2016 - 07.2020
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Collaborated site foreman during interior renovations and construction for interior/exterior of 11 buildings, 319 units.
Certification
Accredited Residential Manager® - Institute of Real Estate Management
Timeline
Senior Community Manager
Greystar
07.2024 - Current
Accredited Residential Manager® - Institute of Real Estate Management
09-2023
General Manager
Gables Residential
04.2022 - 04.2023
Multi-Site Community Manager (Lease-up)
IRT Living
05.2021 - 04.2022
Resident Relations Manager
Greystar
07.2020 - 05.2021
Community Manager
Inland Residential Real Estate
05.2016 - 07.2020
Property Manager
RAM Partners LLC
9 2023 - 07.2024
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