Dillion Simmons
Jackson,MS
Summary
I'm seeking full-time employment with a company to achieve my long-term goals and the opportunity for growth which would lead to retirement. My passion is providing outstanding customer service, I'm very dependable, highly motivated, positive attitude, hard worker, problem-solver, self-starter, team player, loyal individual with great work ethics, and excellent written/verbal communication skills. I'm looking to further my career goals while utilizing my current/prior job skills and experience. Interested in working in a new job field to gain more knowledge, learn new task, and further my current work skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Train Conductor
Canadian National Railway
, Mississippi
01.2024 - Current
- Conductors work as members of two or three person train crews and perform duties associated with the movement of trains, rail cars, and locomotives in rail yards and on the road
- They coordinate the assembly of trains and execute any ground work outside the locomotive cab while in the yard or en-route (ex: operating track switches, picking up rail cars, making emergency repairs, etc.)
- Ensuring compliance with all train orders, signals, railroad rules and regulations related to safety and operations
- Providing and receiving various forms of oral and printed instructions concerning the movement and placement of rail cars
- Assembling/dismantling trains in the rail yard, and picking up/setting off rail cars en-route
- Observing, interpreting, and relaying signals to ensure safe train and locomotive movement
- Operating track switches to change locomotive and rail car routes
- Inspecting the condition of a train and equipment
- Making effective decisions when in unfamiliar locations or emergency situations
- Communicating effectively with the Rail Traffic Control centre, other train crews and other departments on a regular basis via handheld radio
Customer Service Reset Specialist
C.C. Clark
Jackson, MS
10.2023 - 01.2024
- Company Overview: The position of a customer service reset specialist is an ongoing and ever changing position within our organization
- Daily interaction and excellent/friendly customer service with store personnel and customers
- Resetting cold vaults, front fill coolers, displays, rearranging shelves/racks is a very physical and demanding job
- The position also is responsible for assisting both Sales and Distribution within Clark Beverage Group
- Duties include but not limited to the following:
- Have the ability to understand and implement Planogrammed layouts in ALL Retail Accounts
- Complete jobs in a timely manner with strong adherence to planogram Integrity
- Load and unload fixtures, racks, coolers, glides, and any other equipment necessary to complete all jobs
- Move, clean, or install shelving, racks, coolers, and any display fixtures as needed
- Remove old/discontinued items while maintaining a clean and orderly work area
- Must ensure that both retail pricing and back cooler tag IDs are updated at all accounts to current retails and planograms
Gate Clerk-Inspector
ITS ConGlobal
Richland, MS
08.2022 - 09.2023
- Performs inspections on all inbound and outbound intermodal units using an automated computerized gate system and/or handheld device
- Notes the conditions of trailers, chassis, or containers after inspection
- Control access onto facilities
- Maintains assigned equipment & ensures work area is clean and orderly, and troubleshoot as system administrator
- Performs work in accordance with established safety/quality management procedure and quality customer service
Cashier/Customer Service Courtesy Clerk
Kroger
Richland, MS
05.2018 - 06.2022
- Assisted customers during checkout, bagged, and loaded groceries
- Helped and filled in when needed for online/pickup orders
- Performed opening and closing procedures
- Provided excellent, friendly, helpful, and strong customer service skills
Lineman/Service Plumber
Metro Mechanical, Inc.
Bolton, MS
05.2021 - 08.2021
- Exceptional customer service/problem-solving skills
- In-depth knowledge of maintenance and repairs of plumbing systems
- Understanding of the current regulations
- Excellent interpersonal communication skills on a technical level
- Ability to work both independently and as part of a team
- General knowledge of power tools and techniques for care and safe use
- Plumbing troubleshooting and repair skills
Tire Technician
USA Tire
Richland, MS
02.2021 - 05.2021
- Tire technician changed tires, repaired/replaced new tires, rotated and balanced tires, checked for leaks while providing great customer service
- Short amount of time working there due to it being a Summer job
Education
High school diploma -
Jim Hill High School
Jackson, MS05.2022
Skills
- Supply Chain (5 years)
- Cashier (5 years)
- Commercial Plumbing (1 year)
- Transportation (1 year)
- Heavy Lifting (5 years)
- Commercial Cleaning (5 years)
- Computer Skills (10 years)
- Tire Service Technician (1 year)
- Customer Service (5 years)
- Field Service Technician (1 year)
- Service Technician (1 year)
- Railroad Intermodal (1 year)
- Trailer/Chassis/Container Inspection (1 year)
- Oral/Written Communication Skills (10 years)
- Teamwork (5 years)
- Active Listening (10 years)
- Critical Thinking/Problem Solving (10 years)
- Organizational Skills (5 years)
- Skills/Time Management (5 years)
- Professionalism/Strong Work Ethics (8 years)
- Positive Attitude/Willingness to Learn (10 years)
- Troubleshoot/System Administration (5 years)
- Construction (1 year)
- Plumbing (1 year)
- Typing (5 years)
- Merchandising (5 years)
- Driving (5 years)
- Dealership experience
- Customer service
- Heavy lifting
- Leadership
- Sales
- Cash register
- Load & unload
- Cash handling
- Supervising experience
- Communication skills
- Lawn care
- Maintenance
- Switching cars
- Safety Management
- Route Planning
- Overseeing deliveries
- Managing yard switching
- Loading and unloading procedures
Certification
Driver's License
Timeline
Train Conductor
Canadian National Railway
01.2024 - Current
Customer Service Reset Specialist
C.C. Clark
10.2023 - 01.2024
Gate Clerk-Inspector
ITS ConGlobal
08.2022 - 09.2023
Lineman/Service Plumber
Metro Mechanical, Inc.
05.2021 - 08.2021
Tire Technician
USA Tire
02.2021 - 05.2021
Cashier/Customer Service Courtesy Clerk
Kroger
05.2018 - 06.2022
High school diploma -
Jim Hill High School
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