Dillion Williams
Mebane,North Carolina
Summary
Detail oriented quality control technician with strengths in root cause analysis and countermeasure. Experienced in investigation and prevention of non-conformities.
Overview
12
12
years of professional experience
Work History
Quality Control Supervisor
South Atlantic Galvanizing
08.2023 - Current
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
- Coordinated disposal of discrepant materials unsuitable for rework or recycling.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Validated new methods and equipment to properly integrate improved strategies into quality control processes.
Quality Control Technician Supervisor
PnS Machining And Fabrication
01.2019 - 08.2023
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Performed thorough inspections of incoming materials and outgoing products
- Inspected raw materials and finished products to verify quality, disposing of items that did not meet safety requirements.
- Maintained quality documentation and records for compliance with relevant standards.
- Evaluated samples against standards by taking measurements, completing visual inspections, and other established testing strategies.
- Evaluated Lot samples from in-process staging areas and expedited jobs to their relevant areas.
- Evaluated Military/Aerospace prints and held Quality Standards for both.
- Exhibited a clear understanding of all processes to promote QA, Including CNC mill manufacturing, CNC lathe manufacturing, welding fabrication, sheet metal fabrication, powder coat painting, gear manufacturing, CO2 and fiber laser manufacturing, break press manufacturing, metal based heat treat and plate in-process quality control, as well as production assembly.
- Exhibited a clear understanding of production blueprints and the ability to create and distribute in-process inspection sheets for all operators in all departments.
- Ensures that all diagnostic equipment in the facility is properly maintained,calibrated,and organized.
- Identify areas for quality control improvement and implement new methods accordingly proactively.
- Demonstrated ability to work independently with minimal supervision awhile maximizing output of work flow.
- Maintains excellent organizational skills
- Solid understanding of how to implement multiple forms of diagnostic equipment to investigate Quality control Disputes.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
Kitchen Staff Supervisor
Sheetz
04.2012 - 08.2019
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Boosted team performance by developing customer service training materials and conducting service training.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed and implemented customer service policies to enhance satisfaction.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Maintained company regulations to production time mandates.
Education
Associate of Arts - General Studies
Alamance Community College
06.2018
Skills
- QC Inspections
- Project Management
- Predictive and Preventive Maintenance
- ISO Quality Standards
- Keen Attention to Detail
- Defect Identification
- High Tolerance Measurement
- Critical Thinking
- Time Management
- Cause and Effect Analysis
- Communication
- Measurement techniques
- Virtualization
- Technical Analysis
Timeline
Quality Control Supervisor
South Atlantic Galvanizing
08.2023 - Current
Quality Control Technician Supervisor
PnS Machining And Fabrication
01.2019 - 08.2023
Kitchen Staff Supervisor
Sheetz
04.2012 - 08.2019
Associate of Arts - General Studies
Alamance Community College
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