Dillon Barker

Leadership and Staff Management

1. Recruitment and Hiring: Lead the hiring process by screening, interviewing, and onboarding new employees.

2. Training and Development: Develop comprehensive training programs to ensure team members are knowledgeable and efficient.

3. Scheduling: Create and manage schedules to ensure appropriate staffing levels during peak and non-peak hours.

4. Team Leadership: Foster a positive and productive work environment by motivating staff and resolving conflicts.

5. Performance Management: Conduct performance reviews, set individual goals, and address underperformance with coaching or corrective actions.

Operations Management

1. Daily Operations Oversight: Oversee the opening and closing procedures, ensuring the restaurant runs smoothly.

2. Quality Control: Maintain high standards for food preparation, presentation, and cleanliness.

3. Inventory Management: Monitor and manage inventory levels to avoid shortages or overstocking.

4. Equipment Maintenance: Ensure all equipment is operational, schedule regular maintenance, and address repairs promptly.

5. Compliance: Ensure adherence to health, safety, and labor regulations.

Customer Service

1. Customer Experience: Address customer complaints and feedback to ensure a positive dining experience.

2. Service Quality: Train employees to provide exceptional customer service consistently.

3. Community Engagement: Represent the brand positively within the local community and at events.

Financial Management

1. Budgeting: Develop and manage budgets to ensure profitability.

2. Sales Tracking: Analyze sales reports and identify trends to maximize revenue.

3. Cost Control: Monitor labor, food, and operational costs to stay within budget.

4. Profitability Goals: Implement strategies to increase average ticket sales and overall profit margins.

Strategic Planning

1. Goal Setting: Set and achieve short- and long-term goals for staff and the restaurant.

2. Marketing Initiatives: Partner with corporate or lead local marketing efforts to drive foot traffic.

3. Growth Strategies: Identify opportunities for operational improvement and implement changes.

Problem-Solving and Decision-Making

1. Crisis Management: Handle emergencies such as equipment failure, employee absences, or safety issues.

2. Conflict Resolution: Mediate disputes between employees or with customers professionally and effectively.

3. Adaptability: Respond quickly to unexpected challenges, such as changes in demand or supply chain issues.

These responsibilities showcase your ability to manage all aspects of a fast-paced and customer-focused business. Let me know if you’d like help tailoring this to your experience!

Collaborated with a licensed HVAC professional to install and oversee HVAC systems for residential and small commercial properties.

• Played a key role in the installation of condensers, furnaces, air handlers, heat pumps, and thermostats, ensuring systems met performance and safety standards

• Measured, cut, and assembled custom ductwork using sheet metal tools, ensuring precise fit and proper air distribution throughout systems.

• Assisted with the installation and alignment of ventilation systems, including return and supply air ducts, exhaust systems, and registers.

• Sealed and insulated ducts to maximize system efficiency and minimize energy loss.

• Conducted pre-installation assessments, ensuring job sites were prepared with proper tools, materials, and equipment.

• Supported post-installation tasks, such as system testing, troubleshooting airflow issues, and verifying proper connections.

• Developed skills in reading blueprints and technical diagrams, ensuring compliance with job specifications and local building codes.

• Maintained a clean and organized work environment, managing tools and materials to ensure efficiency on job sites.

• Communicated with clients to explain installation progress and provide general maintenance tips for newly installed systems.

“Although it was my father’s company, I gained extensive hands-on experience in troubleshooting and performing required maintenance on HVAC systems. I worked alongside him during summers, school breaks, and weekends while attending school, allowing me to develop practical skills and a strong understanding of the field.”