Dillon Barker
New Caney
Summary
Accomplished General Manager at Freddy's Frozen Custard and Steakburger, adept in financial management and team collaboration. Spearheaded marketing initiatives, enhancing brand visibility and boosting sales by 15%. Expert in staff training and development, fostering a high-performance culture. Proven track record in optimizing operations and ensuring exceptional customer experiences. Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
3
3
years of professional experience
Work History
General Manager
Freddys Frozen Custard And Steakburger
New Caney
11.2022 - Current
- Directed local marketing initiatives by partnering with dealerships, churches, and schools to host catering events and family nights, driving brand awareness and sales.
- Managed store finances with a focus on maintenance budgets, prime margin, controllable profits, and cost of goods (COGS) to improve profitability.
- Oversaw labor budgeting and sales forecasting to optimize scheduling, reduce labor costs, and improve operational efficiency.
- Operate a CTR-certified training restaurant; responsible for training General Managers, Assistant Managers, and Supervisors across the region.
- Managed product and produce ordering to maintain inventory accuracy and ensure supply consistency.
- Serve as a traveling General Manager, providing support to multiple locations across the region to improve performance metrics and assist stores in achieving bonus eligibility.
- Lead a team of 35+ employees and 5 managers, with full responsibility for scheduling, shift coordination, and labor optimization to meet business needs.
- Contributed innovative strategies to improve team productivity and overall operational outcomes.
- Fostered a collaborative team environment to maintain high morale and efficiency.
- Managed inventory levels and supply chain needs to ensure uninterrupted operations.
- Handled Voice of the Guest (VOTG) interactions to resolve concerns promptly and ensure a consistently positive guest experience.
Education
High School Diploma -
Caney Creek High School
Conroe, TX05-2024
Skills
- Financial management
- Labor forecasting
- Marketing strategy
- Staff training and development
- Inventory management
- Customer relationship management
- Performance analysis
- Team collaboration
- Effective communication
- Time management
Timeline
General Manager
Freddys Frozen Custard And Steakburger
11.2022 - Current
High School Diploma -
Caney Creek High School
Similar Profiles
James MillsJames Mills
General Manager at Freddys Frozen Custard And SteakburgerGeneral Manager at Freddys Frozen Custard And Steakburger
Clayton JacksonClayton Jackson
Shift Manager at Freddys Frozen Custard And SteakburgerShift Manager at Freddys Frozen Custard And Steakburger
Tiffani BegayTiffani Begay
Crew Team Member at Freddys Frozen Custard And SteakburgerCrew Team Member at Freddys Frozen Custard And Steakburger
Samara BryantSamara Bryant
Cashier at Freddys Frozen Custard And SteakburgerCashier at Freddys Frozen Custard And Steakburger
SHALONDA KEMPSHALONDA KEMP
Medical Receptionist at College Station MedPlus Walk In ClinicMedical Receptionist at College Station MedPlus Walk In Clinic