Dillon Benjamin
CAPE CORAL,FL
Summary
Hard working individual focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to growth and learning as the top priority, doing so efficiently is the second.
Overview
13
13
years of professional experience
Work History
Dish Technician
Dish Network
01.2023 - Current
- Provide SmartHome appraisal to inform customers of home security system opportunities.
- Increased overall efficiency by promptly addressing client concerns and providing timely resolutions to their problems.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Delivered exceptional service to customers by configuring satellite systems for optimal performance according to individual needs.
- Supported colleagues in the field, sharing knowledge and expertise on complex dish system installations or repairs.
- Maintained a clean and organized work environment, ensuring safe conditions when working on-site at customer locations.
- Conducted thorough site surveys for potential installations, determining optimal dish placement for maximum signal reception.
- Enhanced customer satisfaction by efficiently installing and repairing satellite dishes and related equipment.
- Conducted regular preventative maintenance checks on existing customer installations to ensure continuous and reliable service.
- Reduced service call times by effectively troubleshooting and diagnosing technical issues with dish systems.
- Improved team productivity through clear communication and collaboration on large-scale installation projects.
- Ensured quality workmanship by adhering to company guidelines and safety protocols for all installations and repairs.
- Educated customers about the features of their satellite systems, enabling them to make informed decisions regarding their entertainment options.
- Maximized revenue generation opportunities by offering additional products or services during routine maintenance visits or repair appointments as appropriate.
- Adapted quickly to changing job demands or new equipment upgrades, maintaining a high level of expertise in the ever-evolving field of dish technology.
Device Repair Technician/Cashier
Batteries Plus
08.2022 - 12.2022
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Diagnosed and repaired smartphones, tablets, and laptops
- Remained up to date on all new device releases in order to achieve top repair quality
- Greeted all customers and provided prompt and friendly service
- Assisted customers with locating items, answering questions and providing direction and service
- Maintained merchandise displays, including endcaps, floor displays, and aisles
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
- Solved complaints by customers and issued credits for returned merchandise
Doughnut Maker
Bennett's Fresh Roast
09.2020 - 10.2022
- Used kitchen equipment, including rolling pins, industrial mixing machines, and industrial ovens
- Eliminated waste by rotating stock and promptly replenishing products
- Coordinated with cook to prepare assigned portions of food for service
- Stored food in full compliance with food safety policies and procedures
- Replenished food items to keep adequate stocks for food preparation demands.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Worked flexible hours; night, weekend, and holiday shifts.
Device Repair Techician/Cashier
Batteries Plus
07.2020 - 11.2020
- Diagnosed and repaired smartphones, tablets, and laptops
- Remained up to date on all new device releases in order to achieve top repair quality
- Greeted all customers and provided prompt and friendly service
- Assisted customers with locating items, answering questions and providing direction and service
- Maintained merchandise displays, including endcaps, floor displays, and aisles
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
- Solved complaints by customers and issued credits for returned merchandise.
Flooring Installer
Brian's Carpet & Comercial Flooring
03.2019 - 06.2020
- Measured dimensions of flooring and component materials with accuracy
- Applied adhesives to and carefully laid out materials in established layout
- Cut flooring materials to size and shape using hand tools
- Leveled base surface irregularities with floor patch
- Carefully checked the surface to be covered for any sagging or moisture issues
- Brushed waterproof compounds onto the base surface and filled cracks to seal the pores.
Flooring Installer/Supervisor
Shamrock Flooring
06.2012 - 02.2019
- Experienced in the removal and installation of materials such as carpet, VCT, LVT, sheet vinyl, and hardwood
- Directed and delegated a crew of 5 maintain maximum efficiency
- Assigned tasks to team members based on individual strengths and promoted teamwork-driven environment to meet goals
- Measured, marked and cut the foundation and covering materials based on the project blueprints and sketches
- Removed dirt, debris and imperfections from the base surfaces to prevent anything showing through under the final covering
- Determined traffic areas and decide location of seams
- Trimmed excess materials, tacked the edges and joined sections of covering material to form tight joints.
Equipment Operator/Truck Driver
Stone Resource
07.2011 - 07.2012
- Increased equipment efficiency by performing regular maintenance and timely repairs.
- Drove vehicles to and from work sites and maintained clean driving record.
- Contributed to project completion, skillfully operating various heavy machinery such as excavators, skidsteers, stone splitters, etc.
- Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
- Demonstrated adaptability in handling diverse assignments, swiftly transitioning between different types of equipment as needed.
- Collaborated with team members to optimize work processes, streamlining operations for increased efficiency.
- Graded earth and smoothed surfaces as part of projects or finish work.
- Assessed work sites daily for potential hazards.
Education
High School Diploma -
Ida S. Baker High School
CAPE CORAL, FL06.2011
Skills
- Surgical Instruments
- Equipment Troubleshooting and Repair
- Replacement and Repair Work
- Technical Sketches
- Materials Estimates
- Critical Thinking
- Laminate Flooring
- Carpet Flooring
- Vinyl Flooring
- Wood Flooring
- Surface Leveling
- Commercial Projects
- Cash Register Operations
- Project Layout
- Heavy Machinery Operation
- Heavy Labor
Timeline
Dish Technician
Dish Network
01.2023 - Current
Device Repair Technician/Cashier
Batteries Plus
08.2022 - 12.2022
Doughnut Maker
Bennett's Fresh Roast
09.2020 - 10.2022
Device Repair Techician/Cashier
Batteries Plus
07.2020 - 11.2020
Flooring Installer
Brian's Carpet & Comercial Flooring
03.2019 - 06.2020
Flooring Installer/Supervisor
Shamrock Flooring
06.2012 - 02.2019
Equipment Operator/Truck Driver
Stone Resource
07.2011 - 07.2012
High School Diploma -
Ida S. Baker High School
Similar Profiles
Latoya DytheLatoya Dythe
Direct Sales Associate Account Executive at Dish NetworkDirect Sales Associate Account Executive at Dish Network
Scott C. SorensenScott C. Sorensen
General Manager- Outsource Operations at Dish NetworkGeneral Manager- Outsource Operations at Dish Network
Brajesh Kumar SinghBrajesh Kumar Singh
Staff RAN Ops Engineer at Dish NetworkStaff RAN Ops Engineer at Dish Network
Renee SisneyRenee Sisney
Senior Sales Associate at Dish NetworkSenior Sales Associate at Dish Network
Yunior Quintero RamosYunior Quintero Ramos
Installer at Kelly Air SystemsInstaller at Kelly Air Systems