Summary
Overview
Work History
Education
Skills
References
Timeline
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Dillon Brown

Ocala,FL

Summary

Seasoned restoration professional with a proven track record at Calloway Cleaning & Restoration, & Hurri-dry Nationwide, excelling in job site supervision and team leadership. Expert in water damage assessment and mold remediation, I've led teams through successful government and CAT projects, ensuring OSHA compliance and operational excellence. My hands-on approach and strategic thinking have significantly improved project outcomes and efficiency.

Overview

12
12
years of professional experience

Work History

Owner

Premier Home
Eustis, FL
07.2021 - 01.2025
  • Occasional water loss
  • Handyman work.
  • Painting
  • Pressure Washing
  • Carpet Cleaning
  • Demo
  • Minor remodels

Operations Manager/Project Manager

Hurri-dry Nationwide
Colorado Springs, CO
03.2018 - 07.2021
  • The full-time travel position primarily involves government projects and occasional CAT work.
  • Managing teams throughout each stage of the remediation process.
  • Maintaining a safe and effective work environment.
  • I acted as the project manager on any water, fire, or mold project outside of the large loss.
  • Motivated and evaluated personnel for performance improvement and goal achievement.

Mitigation Manager

Calloway Cleaning and Restoration
Cincinnati, OH
01.2015 - 02.2018
  • Assigned work and monitored the performance of project personnel.
  • Responded promptly to inquiries from employees regarding their concerns about workplace hazards or risks.
  • Managing on-call rotation.
  • Implemented quality control measures to uphold company standards.
  • Overseeing water, fire, and mold divisions.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • I helped work with estimators to get all Xactimates done promptly.
  • Running a truck with the other technicians.

Restoration Technician

Calloway Cleaning and Restoration
Blue Ash, Ohio
06.2013 - 01.2015
  • Responded promptly to emergency calls 24 and 7 when required.
  • Inspected completed restoration to ensure conformance to standards.
  • Developed strategies for restoring damaged items such as furniture, electronics, and documents.
  • Cleaned and sanitized affected surfaces using appropriate cleaning agents and techniques.
  • Documented progress throughout the restoration process by taking photographs.
  • Cleaned carpet, upholstery, and draperies to remove effects of smoke and water damage.
  • Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
  • Performed water extraction services on various types of carpets and upholstery.
  • Assisted in demolition activities including removal of drywall and flooring materials.
  • Performed regular maintenance checks on all equipment used during restorations.
  • Monitored moisture levels in affected areas using hygrometers and other instruments.
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
  • Contents packing, inventory, and moving.

Education

GED -

Lake Technical Institute
Eustis, FL
11-2012

IICRC

OSHA

Skills

  • Job site supervision
  • Insurance claim coordination
  • Water damage assessment
  • Dehumidification strategies
  • OSHA compliance
  • Tile and grout cleaning
  • Lockout and tagout procedures
  • Thermal imaging usage
  • PPE utilization expertise
  • Air scrubbing techniques
  • Confined space entry
  • Emergency response readiness
  • Mold remediation
  • Hazardous material handling
  • Biohazard cleanup procedures
  • Team leadership qualities

References

References available upon request.

Timeline

Owner

Premier Home
07.2021 - 01.2025

Operations Manager/Project Manager

Hurri-dry Nationwide
03.2018 - 07.2021

Mitigation Manager

Calloway Cleaning and Restoration
01.2015 - 02.2018

Restoration Technician

Calloway Cleaning and Restoration
06.2013 - 01.2015

GED -

Lake Technical Institute

IICRC

OSHA

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Dillon Brown