Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dillon Clark

Denver,CO

Summary

Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency, and influence positive outcomes. Flexible, hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and a positive attitude will make a difference.

Overview

12
12
years of professional experience

Work History

Delivery Driver/Assistant Manager

Broadbent Provisions
Denver, CO
12.2021 - Current
  • Provided courteous customer service while delivering goods to residential and commercial customers.
  • Reported any mechanical problems encountered with delivery vehicles immediately to supervisor.
  • Assisted in loading and unloading delivery truck with packages, parcels, and freight.
  • Utilized GPS navigation system for efficient routing of deliveries.
  • Delivered packages on time according to assigned schedule.
  • Adhered to company policies related to safe driving practices, including speed limits and defensive driving techniques.
  • Inspected vehicle before each shift to ensure it was roadworthy and safe for operation.
  • Lifted boxes and products with correct safety gear and techniques.
  • Kept loads from being damaged through proper loading and security.
  • Mapped routes and specific locations using local road knowledge and GPS software.
  • Planned most efficient route to destinations to speed up deliveries.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Delivery Driver/Route Manager

Furniture Row
Dacono, CO
04.2016 - 09.2021
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Directed product loading and checked load balance to prevent on-road incidents.
  • Navigated and operated 30-foot truck to deliver 18+ deliveries up to 200 miles daily
  • Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Delivered level of service to customers in effort to build upon relationships for future clients.

Assistant Manager

Discount Tire
Aurora, CO
09.2013 - 04.2016
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.

Education

High School Diploma -

Bear Creek HIgh School
Lakewood, CO
05.2012

Skills

  • Management skills
  • Computer skills
  • Data Entry
  • POS systems
  • Interpersonal skills
  • Sales monitoring
  • Customer relations
  • Mentoring and training
  • Sales process
  • Problem solving

Timeline

Delivery Driver/Assistant Manager

Broadbent Provisions
12.2021 - Current

Delivery Driver/Route Manager

Furniture Row
04.2016 - 09.2021

Assistant Manager

Discount Tire
09.2013 - 04.2016

High School Diploma -

Bear Creek HIgh School

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