Assisted in developing community engagement programs to promote conservation initiatives and increase recreational license revenue.
Taught and facilitated workshops and events to educate the public on outdoor recreation and natural resource management.
Created informative materials to enhance public awareness of department goals and services.
Supported data collection efforts for program evaluation and reporting purposes.
Adapted communication strategies based on audience needs, increasing participation in local events.
Hardgoods Specialist
Recreational Equipment, Inc.
Indianapolis, IN
03.2025 - Current
Hired directly into Hardgoods department based on demonstrated expertise and knowledge of technical/material specifications across multiple outdoor equipment categories.
Assisted customers to make high-value purchases of technical equipment for climbing, backpacking, tent/sleep/cook systems, and backcountry emergency/health/safety applications.
Directly named in multiple 5-star customer feedback/reviews submitted to REI.
Project Manager, Client Services
The AEA Institute
Indianapolis, IN
09.2024 - 07.2025
Worked directly for the CEO to coordinate and manage multiple concurrent projects for corporate clients, including programs promoting mental wellness, leadership development, and community engagement.
Coordinated client communications to ensure alignment on project milestones and expectations.
Conducted regular status meetings with clients to provide updates and gather feedback for continuous improvement.
Tracked program metrics, analyzed participation data, and prepared detailed reports for internal and external stakeholders.
Education
Bachelor of Science - Management & Human Organization
Indiana University, Bloomington
05-2023
Timeline
Business Operations & Engagement Specialist
Indiana Department of Natural Resources
01.2026 - Current
Hardgoods Specialist
Recreational Equipment, Inc.
03.2025 - Current
Project Manager, Client Services
The AEA Institute
09.2024 - 07.2025
Bachelor of Science - Management & Human Organization
<ul><li>Achieving & exceeding Business goals and targets. Decide and implement region specific innovative strategies to meet business targets</li><li>Managing and supporting the effective deployment of sales team with respect to the geographical area, exploring new markets and in allocating resources to most profitable opportunities.</li><li>Identifying the need of sales training, analyzing changing market trends, channel deployment etc.</li><li>Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.</li><li>Recruiting and retaining high performers.</li><li>Ensuring highest levels of employee relationship, motivation & engagement to drive results & elevated levels of employee satisfaction.</li><li>Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations, Responsible for the quality of portfolio.</li></ul> at Clix Capital Services Pvt Ltd.<ul><li>Achieving & exceeding Business goals and targets. Decide and implement region specific innovative strategies to meet business targets</li><li>Managing and supporting the effective deployment of sales team with respect to the geographical area, exploring new markets and in allocating resources to most profitable opportunities.</li><li>Identifying the need of sales training, analyzing changing market trends, channel deployment etc.</li><li>Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.</li><li>Recruiting and retaining high performers.</li><li>Ensuring highest levels of employee relationship, motivation & engagement to drive results & elevated levels of employee satisfaction.</li><li>Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations, Responsible for the quality of portfolio.</li></ul> at Clix Capital Services Pvt Ltd.
<ul><li>Managed end-to-end client journeys across residential and commercial lighting projects, ensuring alignment of aesthetic design with technical feasibility.</li><li>Drove revenue growth and new business development through personalized client consultations, targeted relationship-building, and market exploration.</li><li>Supervised and delivered multiple high-value projects, collaborating with architects, designers, and procurement leads for flawless execution.</li><li>Mentored new team members, elevating overall team capability and customer engagement standards.</li><li>Played an active role in client feedback integration, contributing to continual process and strategy enhancements.</li><li>Entrusted with flagship accounts and time-sensitive, complex projects, reflecting strong leadership and problem-solving abilities.</li><li>Contributed to the optimization of showroom operations, enhancing brand image and improving customer experience.</li></ul> at ESQRO Lighting Co.<ul><li>Managed end-to-end client journeys across residential and commercial lighting projects, ensuring alignment of aesthetic design with technical feasibility.</li><li>Drove revenue growth and new business development through personalized client consultations, targeted relationship-building, and market exploration.</li><li>Supervised and delivered multiple high-value projects, collaborating with architects, designers, and procurement leads for flawless execution.</li><li>Mentored new team members, elevating overall team capability and customer engagement standards.</li><li>Played an active role in client feedback integration, contributing to continual process and strategy enhancements.</li><li>Entrusted with flagship accounts and time-sensitive, complex projects, reflecting strong leadership and problem-solving abilities.</li><li>Contributed to the optimization of showroom operations, enhancing brand image and improving customer experience.</li></ul> at ESQRO Lighting Co.
<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank