Dillon Duncan

• Regularly use software such as- JDA, Samsara, APEX, AWCS, TLT, AOM, Citrix, Excel.
• Plan and route 2-3 million pounds of product daily for CTS and other carriers.
• Ensure the distribution center has a sufficient work load to maintain operations.
• Examined revenue and cost to make decisions on freight.
• Monitored and tracked drivers, verifying on-time delivery and immediate issue resolution with customers.
• Work with other transportation groups and DSC's to accomplish goals and meet tight deadlines.
• Training and creating planning SOP.

Additionally- Managed the Transportation Planner position for the Statesville DSC until this role was filled. Currently managing night time dispatch providing leadership and working to ensure on-time deliveries.

• Oversee daily operations.
• Worked different stations to provide optimal coverage and meet production goals.
• Directed and supervised team of 40-50 people.
• Coached team members in techniques necessary to complete job tasks.
• Evaluated employee skills and knowledge regularly, training and mentoring individuals.
• Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
• Conducted safety audits and inspections to identify workplace hazards and deficiencies.
• Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.

• Pulled and packed shipments to prepare for UPS, FedEx and freight pickup.
• Unloaded deliveries from trucks in prompt fashion.
• Trained new warehouse employees on job functions, safety procedures and provided update training documents for review purposes.
• Full cross trained on all warehouse equipment and functions.

• Managed day-to-day business operations.
• Trained and motivated employees to perform daily business functions.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
• Remained up-to-date on current trends and attended industry trade shows.
• Managed purchasing, sales, marketing and customer account operations efficiently
• Improved profit margins by streamlining operations, work flow and negotiating competitive pricing with vendors
• Improved customer satisfaction by finding creative solutions to problems

• Maintained a 7,000 sq. ft. warehouse in compliance with OSHA safety standards.
• Coached and supervised warehouse personnel and installation crews.
• Developed and implemented an inventory system increasing profit.
• Receiving and processing of shipments
• Dispersing of tasks throughout the division to accomplish goals and meet deadlines
• Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.