Dillon Falusi
Prescott,AZ
Summary
Versatile and hardworking professional with experiences across sales, delivery operations, bartending, hospitality, and groundskeeping. Recognized for leadership in training new employees, optimizing workflows, and maintaining high standards of cleanliness and safety. Strong customer service skills combined with reliability, attention to detail, and a positive attitude. Ready to bring a strong work ethic and adaptable skill set to a fast-paced environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Counter Salesperson
NAPA Auto Parts
07.2024 - 10.2025
- Assisted customers by providing product information and recommendations.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized displays to enhance customer experience.
- Collaborated with team members to ensure efficient service delivery.
- Learned inventory management practices to support stock replenishment.
- Delivered exceptional customer experiences by actively listening to needs, offering tailored solutions, and following up on inquiries or concerns promptly.
Counter Salesperson
NAPA Auto Parts
03.2021 - 04.2023
- Responded promptly to customer inquiries and concerns for satisfaction.
- Participated in training sessions to improve sales techniques and product knowledge.
- Monitored store cleanliness and safety standards during shifts.
- Built strong rapport with customers, fostering loyalty and repeat business.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Exceeded monthly sales goals consistently by leveraging strong product knowledge, persuasive selling skills, and attentive customer service.
Groundskeeper
College Of Southern Idaho
09.2019 - 07.2020
- Maintained landscape integrity by mowing, trimming, and edging grassy areas.
- Operated and maintained groundskeeping equipment to ensure optimal performance.
- Implemented seasonal planting strategies to enhance aesthetic appeal and biodiversity.
- Assisted in planning and executing grounds maintenance schedules for efficiency.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Lead Delivery Driver & Tent Installer
Party Center
08.2016 - 11.2019
- Oversaw daily delivery operations, ensuring timely and efficient service to clients.
- Mentored new drivers on best practices and safety protocols.
- Implemented route optimization strategies to enhance delivery efficiency.
- Managed scheduling of deliveries, prioritizing urgent orders while balancing daily workload efficiently among team members.
Bartender & Serving
Hilton Garden Inn Hotel
07.2015 - 08.2017
- Crafted innovative cocktails and beverages, enhancing customer satisfaction and experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Managed inventory levels, minimizing waste through effective stock rotation practices.
- Trained new bartenders in drink preparation techniques and service protocols.
Counter Salesman & Driver
NAPA Auto Parts
06.2013 - 09.2014
- Facilitated customer transactions and ensured accurate cash handling.
- Provided product knowledge to enhance customer decision-making process.
- Managed inventory levels and restocked merchandise efficiently.
- Developed strong relationships with repeat customers to boost loyalty.
- Trained new staff on sales techniques and product features.
- Resolved customer complaints professionally and efficiently, ensuring their continued patronage.
Cook
Pizza Hut
04.2012 - 12.2013
- Prepared and cooked meals following standard recipes and safety guidelines.
- Managed inventory to ensure availability of ingredients and minimize waste.
- Trained new staff on food preparation techniques and kitchen protocols.
- Collaborated with team members to streamline food service during peak hours.
Education
High School Diploma -
Lighthouse Christian School
Twin Falls, ID05-2013
Skills
- Team Oriented
- Team Leadership
- Reliable and Punctual
- Quick Learner
- Key holder and Cash holder Lead
- Opening/Closing Lead
- Professionalism
- Goal-oriented mindset
- Stock and Inventory management
- Positive customer service
- Problem-solving
- Organizational skills
- Multitasking Abilities
- Strong communication and interpersonal skills
Certification
- Fork Lift - Certified
- Aerial Lift - Certified
- Scissor Lift - Certified
- Food Handlers Card - Certificate
Timeline
Counter Salesperson
NAPA Auto Parts
07.2024 - 10.2025
Counter Salesperson
NAPA Auto Parts
03.2021 - 04.2023
Groundskeeper
College Of Southern Idaho
09.2019 - 07.2020
Lead Delivery Driver & Tent Installer
Party Center
08.2016 - 11.2019
Bartender & Serving
Hilton Garden Inn Hotel
07.2015 - 08.2017
Counter Salesman & Driver
NAPA Auto Parts
06.2013 - 09.2014
Cook
Pizza Hut
04.2012 - 12.2013
High School Diploma -
Lighthouse Christian School