Dillon Formato
Locust,NJ
Overview
9
9
years of professional experience
Work History
Server Assistant
Leon's Oyster Bar
Charleston, SC
08.2023 - Current
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Trained new staff members on company policies and procedures.
Sales Associate
Vans Off The Wall
Charleston
10.2022 - 07.2023
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Trained new employees on customer service, money handling and organizing strategies.
Server
Fuel
Charleston, SC
08.2021 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Lifeguard
Spring Lake Borough
Spring Lake, NJ
05.2015 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Displayed leadership skills as a senior lifeguard taking command of new recruited guards.
Education
Bachelor of Arts - Communication Studies
College of Charleston
Charleston, SC05.2024
Skills
- Performance improvement
- Point of sale operation
- First Aid and CPR
- Group and individual instruction
Timeline
Server Assistant
Leon's Oyster Bar
08.2023 - Current
Sales Associate
Vans Off The Wall
10.2022 - 07.2023
Server
Fuel
08.2021 - 12.2021
Lifeguard
Spring Lake Borough
05.2015 - 08.2022
Bachelor of Arts - Communication Studies
College of Charleston