Dillon Greene
Searcy,AR
Summary
Goal-driven and skilled individual offering five years of experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing and above the wing airline operations. True problem-solver remains clam under pressure. FAA- dispatch certification expected March 2024. Willing to relocate.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Ramp Service Agent
Envoy Air
10.2022 - 02.2024
- Performed mathematical functions to interpret aircraft weight and balance loading instructions.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking for over 15 flights daily
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Lead Cross Utilization Agent
Trego-Dugan Aviation
10.2019 - 08.2022
- Supervise and lead all ramp and customer operations
- Acting station manager April, May, July 2022
- Coordinated with dispatch regarding all flight changes and other issues
- Flight Coordination Agent (FCA), Pushback Trainer, certified A319/320
- Communicate with Operations regularly
- Safety award by Allegiant Air for spotting a dent in the cargo door (April 2022).
- De-escalated and resolved customer complaints with punctual, polite and professional service.
Baggage Services Agent AA, Ramp Agent
Trego Dugan Aviation
02.2020 - 08.2020
- Processed customer complaints and problems
- De-escalated customer problems
- Promoted and moved to Richmond, VA within six (6) months
Cross Utilized Agent
Trego Dugan Aviation
10.2019 - 02.2020
- Flight Coordination Agent (FCA), Station Mentor.
- Promoted and moved to Reno, NV
Education
FAA Dispatch License - FAA Dispatch Certification
03.2024
Bachelor of Arts - Aviation Major
12.2018
Aviation Weather
Aviation Safety
Skills
- Private Pilots License for 6 years: 454 hours
- Commercial Remote Pilot (Drone)
- Weight/Balance Proficient
- Computer literate in Google Suite, Microsoft Office, & flight trackers such as Flight Aware, Fore Flight and Flight Radar24
- Load Planning for mainline American and Envoy planes
- Hard Worker, Reliable, and Responsible
Certification
Private Pilot September 30, 2016
Drone Pilot November 30, 2017
Pushback and Tow Bar Certified, October 2019
De Ice Certified November 2023
FAA Dispatch March 2024
Timeline
Ramp Service Agent - Envoy Air
10.2022 - 02.2024
Baggage Services Agent AA, Ramp Agent - Trego Dugan Aviation
02.2020 - 08.2020
Lead Cross Utilization Agent - Trego-Dugan Aviation
10.2019 - 08.2022
Cross Utilized Agent - Trego Dugan Aviation
10.2019 - 02.2020
Aircraft Dispatch Training Center - FAA Dispatch License, FAA Dispatch Certification
Henderson State University - Bachelor of Arts, Aviation Major