Dillon Grogan

Passed New York state teaching exams.

Passed New York state PRAXIS exams.

Currently student teaching in 4th grade for ELA and 5th grade math

• Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
• Supported classroom maintenance and upkeep, organizing books, and materials.
• Supported classroom activities, tutoring, and reviewing work.
• Helped with grading assignments and tests, providing constructive feedback to students based on results.

• Continuously reviewed and updated emergency procedures, ensuring the safety of guests and employees at all times.
• Promoted a culture of continuous improvement, regularly evaluating processes and suggesting enhancements as needed to maintain operational excellence.
• Maintained a high level of service quality, consistently meeting or exceeding guest expectations.
• Provided exceptional customer service through active listening, empathy, prompt problem resolution, leading to numerous commendations from satisfied guests.

• Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
• Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
• Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
• Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.