Dillon Hicks
Summary
Driven professional with experience in screen printing and food service operations. Skilled in customer service, data analysis, and effective communication. Ready to leverage strong project management abilities to enhance efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Screen print technician
Idea Factory
Valencia
07.2024 - Current
- Executed operations of printing machines for multiple projects and materials.
- Collaborated with team members to meet production schedules.
- Developed layouts and designs based on client specifications and feedback.
- Kept track of daily orders and shipments.
- Cleaned screens with solvents and power washers to ensure quality prints.
- Managed databases and ensured proper documentation of data sources and methodologies.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Food Service Supervisor
Papa's Deli
Valencia
06.2023 - 05.2026
- Supervised daily food service operations and staff activities.
- Trained new employees on food safety and service protocols.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Monitored inventory levels and ordered supplies to ensure consistent availability for service.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Reviewed customer feedback forms to identify and address areas for improvement in service quality.
- Delivered food prep training so that employees could effectively feed staff personnel.
Education
Bachelor of Arts - Environmental Studies
Boise State University
Boise, ID05-2028
Some College (No Degree) - Environmental Studies
College of The Canyons
Valencia, CASkills
- Inventory management
- Project management
- Data analysis
- Technical documentation
- Quality control
- Production scheduling
- Customer service
- Effective communication
Timeline
Screen print technician
Idea Factory
07.2024 - Current
Food Service Supervisor
Papa's Deli
06.2023 - 05.2026
Bachelor of Arts - Environmental Studies
Boise State University
Some College (No Degree) - Environmental Studies
College of The Canyons