Dillon Jeffery
Hollywood,AL
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Wendy's
05.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Crew Member
Burger King
09.2023 - 12.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
Crew Member
Arby's
07.2022 - 09.2023
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Increased customer satisfaction with prompt and accurate order taking.
- Contributed to inventory management, minimizing food waste and controlling costs.
Education
Associate of Applied Science - Computer Information Systems
Northeast Alabama Community College
Rainsville, AL12-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
Certification
- OSHA 10-Hour General Industry Training Certificate - Occupational Safety and Health Administration.
Timeline
Crew Member
Wendy's
05.2024 - Current
Crew Member
Burger King
09.2023 - 12.2023
Crew Member
Arby's
07.2022 - 09.2023
Associate of Applied Science - Computer Information Systems
Northeast Alabama Community College
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