Dillon Joyce
Hillsboro ,IL
Summary
Attentive Shift Leader with 2 year and 2 months of comprehensive experience overseeing and monitoring team members throughout assigned shift. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs. Working Under Wardens and operational needs for the institution.
Overview
17
17
years of professional experience
Work History
Shift Supervisor
Illinois Department Of Corrections
Hillsboro, IL
01.2022 - Current
- Assisted upper management with daily operations to meet standards of service and quality.
- Collaborated with team members to improve performance and implement training updates.
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
- Reinforced rules to promote superior employee performance.
- Recorded required data for incident reports and files.
- Provided security team leadership and contributed to on-call duties.
- Led security team and contributed to on-call shifts.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Coordinated shakedowns to locate and remove unauthorized items.
- Conducted fire, safety and sanitation inspections.
Chief of Police
Witt Police Department
Witt, IL
10.2021 - 09.2022
- Answered department phone calls and prepared public communications.
- Patrolled designated districts in patrol cars, on bicycles and on foot.
- Collaborated with divisional commanders to maintain consistency in all operations.
- Reviewed and assessed criminal prosecution information, including search warrants, citations and complaints.
- Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
- Monitored serving of warrants and assisted in making required arrests.
- Evaluated evidence for validity and admissibility and provided testimony during administrative and criminal court hearings.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Chief of Police
Irving Police Department
Irving, IL
10.2015 - 08.2022
- Answered department phone calls and prepared public communications.
- Patrolled designated districts in patrol cars, on bicycles and on foot.
- Collaborated with divisional commanders to maintain consistency in all operations.
- Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
- Reviewed and assessed criminal prosecution information, including search warrants, citations and complaints.
- Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
- Monitored serving of warrants and assisted in making required arrests.
- Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Corrections Food Services Supervisor
Illinois Department Of Corrections
Hillsboro, IL
10.2019 - 12.2021
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines.
- Created and adjusted department schedules and individual shift assignments.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Produced detailed documentation to outline potential worker issues.
- Delivered food prep training so that employees could effectively feed staff personnel.
- Adhered to company food, safety, quality and sanitation policies.
- Performed frequent checks to maintain consistently high quality of food preparation and service.
- Hired and trained new food service personnel to maintain high productivity levels of staff.
- Supervised portion control and quantities of preparation to minimize waste.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
Correctional Officer
Illinois Department Of Corrections
Hillsboro, IL
06.2012 - 10.2019
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Applied non-violent response tools and physical restraint during problematic situations.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Instructed inmates on work detail and oversaw work-site transportation.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
Firearms Eligibility Analyst Trainee
Illinois State Police
Springfield, IL
12.2013 - 09.2014
- Reviewed appropriate records to obtain facts about individuals.
- Created and submitted reports regarding background investigations, highlighting special findings.
- Contacted references by phone and in person to validate information.
- Produced timely and accurate reports about findings.
- Reviewed gathered information to assess or detect issues.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Inventory Control Specialist
TM INC
Davenport, IA
04.2012 - 05.2012
- Investigated and resolved variances with inventory records.
- Performed cycle counts on daily basis to immediately spot errors and apply remedies.
- Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Transported items using equipment like forklifts and hand trucks.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Pulled damaged and recalled products for return or disposal.
- Entered information into system to update status reports.
- Performed scheduled inventory counts and supply audits.
Fanfare
Sales Representative
Moline, IL
03.2012 - 03.2012
- attempted to make sales, required good communication skills and good customer service skills.
Telecommunicator
Silvis Police Department
Silvis, IL
10.2011 - 02.2012
- Provided Radio Communications with Police, Fire and EMS services.
- Required radio code skills, phone skills, great communication skills
- Proved information to police to help provide public service and help protect and serve the community.
Inventory Control Specialist
XPAC
Milan, IL
06.2011 - 10.2011
- Investigated and resolved variances with inventory records.
- Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
- Transported items using equipment like forklifts and hand trucks.
- Pulled damaged and recalled products for return or disposal.
- Executed cycle counts of materials onsite and reconciled against company reports.
- Entered information into system to update status reports.
- Established and oversaw implementation of successful budgeting and accounting systems to improve efficiency and reduce costs.
- Performed scheduled inventory counts and supply audits.
- Coordinated inventory, stocking and ordering.
Cashier
Motomart Convenience Stores
Hillsboro, IL
01.2011 - 04.2011
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
General Laborer
Hixon Lumber INC
Hillsboro, IL
07.2010 - 08.2010
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Reported safety violations to supervisor to reduce risks and accidents.
- Operated pallet jacks and forklifts to load and unload supplies and materials.
- Prepared items for transportation installing bracing, padding and strapping to prevent damage.
Inventory Control Specialist
GSI INC
Assumption, IL
05.2010 - 07.2010
- Transported items using equipment like forklifts and hand trucks.
- Pulled damaged and recalled products for return or disposal.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Provided top quality control while eliminating downtime to maximize revenue.
- Entered information into system to update status reports.
- Coordinated inventory, stocking and ordering.
- Performed inventory counts and ordered materials.
- Tracked inventory usage, documented discrepancies and maintained overall count.
Meat Clerk
Capri IGA
Hillsboro, IL
06.2007 - 08.2009
- Checked products for temperature and expiration dates to maintain consumer safety.
- Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.
- Used slicers and other department equipment to prepare cuts of meat for customers.
- Kept detailed track of inventories and restocked products in cold storage units.
- Practiced sanitation procedures by maintaining clean and neat work area.
- Reviewed dates on product labels to take appropriate action.
- Maintained product knowledge to respond to customer questions and make suggestions.
- Priced, dated, wrapped and bagged meat products using department scales and stocked and rotated merchandise shelves, cases and displays for fresh and frozen meat.
- Adhered to department procedures for safety management, meat handling and prevention of cross-contamination.
Stocker
Capri IGA
Hillsboro, IL
05.2007 - 08.2007
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Lifted materials of varied weights on regular basis.
- Greeted customers and retrieved requested products to drive satisfaction.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Faced products on shelves and displays to meet company policies.
- Palletized merchandise for easy movement to sales floor locations.
- Updated product labels to reflect accurate pricing.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
Education
Bachelor of Science - Law Enforcement And Justice Administration
Western Illinois University
Macomb, IL05.2011
Associate of Arts - Law Enforcement
Lincoln Land Community College
Springfield, IL08.2009
Skills
- Shift Scheduling
- Staff Supervision
- Documentation and Reporting
- Verbal and Written Communication
- Coordinating Daily Operations
- Work Planning and Prioritization
- Problem-Solving
- Regulatory Compliance
- Safety Awareness
- Active Listening
- Computer Skills
- Critical Thinking
Timeline
Shift Supervisor
Illinois Department Of Corrections
01.2022 - Current
Chief of Police
Witt Police Department
10.2021 - 09.2022
Corrections Food Services Supervisor
Illinois Department Of Corrections
10.2019 - 12.2021
Chief of Police
Irving Police Department
10.2015 - 08.2022
Firearms Eligibility Analyst Trainee
Illinois State Police
12.2013 - 09.2014
Correctional Officer
Illinois Department Of Corrections
06.2012 - 10.2019
Inventory Control Specialist
TM INC
04.2012 - 05.2012
Fanfare
Sales Representative
03.2012 - 03.2012
Telecommunicator
Silvis Police Department
10.2011 - 02.2012
Inventory Control Specialist
XPAC
06.2011 - 10.2011
Cashier
Motomart Convenience Stores
01.2011 - 04.2011
General Laborer
Hixon Lumber INC
07.2010 - 08.2010
Inventory Control Specialist
GSI INC
05.2010 - 07.2010
Meat Clerk
Capri IGA
06.2007 - 08.2009
Stocker
Capri IGA
05.2007 - 08.2007
Bachelor of Science - Law Enforcement And Justice Administration
Western Illinois University
Associate of Arts - Law Enforcement
Lincoln Land Community College