Summary
Overview
Work History
Education
Skills
Timeline
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Dillon Lister

Indianapolis,IN

Summary

Accomplished District Manager with a proven track record at Cherry Hill Programs, adept in operations management and team leadership. Streamlined processes for enhanced efficiency, achieving consistent revenue growth. Excelled in staff development and inventory control, fostering a culture of high performance and operational excellence. Demonstrated expertise in budget control and employee engagement, driving significant improvements in morale and retention. Very goal oriented amd push hard to reach any and all goals set forth for both myself and team.

Overview

2024
2024
years of professional experience

Work History

Assistant General Manager

McAllister's Deli
  • Streamlined operational processes by identifying inefficiencies.
  • Coordinated scheduling for maximized staff productivity.

District Manager

Cherry Hill Programs
  • Aligned team objectives to organizational goals for cohesive direction.
  • Drove employee engagement initiatives for improved morale and retention.
  • Established operational benchmarks to monitor performance and quality.
  • Fostered strong client relationships to drive repeat business and referrals.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
  • Analyzed sales data to identify growth opportunities and areas for improvement across district.

Assistant General Manager

KFC
02.2022 - 12.2023
  • Conducted financial analysis for informed strategic planning.
  • Implemented strategic initiatives for improved employee engagement.
  • Fostered a collaborative environment for enhanced team performance.
  • Addressed service gaps to promote seamless customer experiences.
  • Coordinated scheduling for maximized staff productivity.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.

Restaurant Manager

Steak N’ Shake
08.2018 - 01.2022
  • Managed budgets to ensure sustainability and minimize overspending.
  • Streamlined inventory processes with regular audits, reducing waste.
  • Enhanced staff performance with coaching and mentoring, building upon skills.
  • Resolved guest complaints with prompt, personalized service.
  • Established a welcoming atmosphere to encourage repeat visits.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.

Education

Liberty Christian Academy
Seymour Indiana

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Food safety and sanitation
  • Training and development background
  • Employee scheduling
  • Operations oversight
  • Budget control
  • Sales forecasting
  • Business operations
  • Training and development skill
  • Team leadership strength
  • Budgeting and cost control

Timeline

Assistant General Manager

KFC
02.2022 - 12.2023

Restaurant Manager

Steak N’ Shake
08.2018 - 01.2022

Assistant General Manager

McAllister's Deli

District Manager

Cherry Hill Programs

Liberty Christian Academy

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Dillon Lister