Dillon Luttrell
Statesboro,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Data Entry Specialist
Rev.com Inc.
Pasadena, CA
08.2019 - Current
- Compiled data from source documents prior to data entry.
- Assisted other departments with research projects involving large amounts of data entry.
- Monitored changes in regulations that impacted recordkeeping processes.
- Inputted data into computer system to ensure accuracy and completeness of records.
- Identified errors in the data entry process and corrected them promptly.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Reviewed source documents to locate required data for entry.
Server
Citizen Soul
Alpharetta, GA
07.2018 - 08.2019
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Explained menu items, describing ingredients and cooking methods upon request.
- Informed customers of daily specials and signature menu items.
- Upheld high standards of sanitation in accordance with health department regulations.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Responded to ad hoc cleaning duties at end of shift.
- Checked food before serving it to customers.
- Greeted customers, answered questions and recommended specials to increase profits.
Bartender Shift Manager
Marlow's Tavern
Atlanta , GA
08.2012 - 07.2018
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
- Developed and implemented staff training program to ensure quality customer service.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Delegated work to staff, setting priorities and goals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Sous Chef
Nino's Pastaria
Signal Mountain, TN
04.2009 - 08.2012
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Created a positive work environment by encouraging teamwork among staff members.
- Monitored inventory levels to ensure adequate supplies on hand.
- Contributed to the successful execution of catered events from start to finish.
- Coordinated ordering, receiving, storage, and distribution of food items.
- Analyzed customer feedback to identify areas of improvement in service or product quality.
- Supervised food preparation staff to deliver high-quality results.
- Helped staff adhere to tough restaurant requirements through practical discipline and motivation.
- Trained new hires in proper cooking techniques and recipes.
- Performed as head chef to maintain team productivity and restaurant quality.
- Enforced portion control guidelines to minimize costs associated with overproduction.
- Performed weekly inspections of all equipment for safety compliance.
- Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
Education
Associate of Science - Social Work
Chattanooga State Community College
Chattanooga, TN05.2022
Bachelor of Arts - Culinary Arts
Art Institute of Atlanta
Atlanta, GA04.2015
Skills
- Data Input
- Data Auditing
- Report Drafting
- Word Processing
- Error Detection
- Data Transcription
- Data Collection
- Microsoft Office Proficiency
- Data Processing
- Typing Manuscripts
- Collecting Information
- Staff Development
- Performance Management
- Policy Implementation
- Strategic Planning
- Sales Techniques
- Complex Problem-Solving
- Schedule Preparation
- Verbal and Written Communication
- Time Management
- Staff Management
- Safe Food Handling
- Food Inspection
- Food Running
- Guest Engagement
- Performance Improvement
Languages
English
Full Professional
Affiliations
- Community Volunteer Work
- Writing Music
- Disc Golf
Certification
- CPR Certification
- BLS Certification
- Servsafe Certification
References
References available upon request.
Timeline
Data Entry Specialist
Rev.com Inc.
08.2019 - Current
Server
Citizen Soul
07.2018 - 08.2019
Bartender Shift Manager
Marlow's Tavern
08.2012 - 07.2018
Sous Chef
Nino's Pastaria
04.2009 - 08.2012
Associate of Science - Social Work
Chattanooga State Community College
Bachelor of Arts - Culinary Arts
Art Institute of Atlanta
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