Dillon Mancino

• Provide testing guidance to Development team
• Configure and test with complex telephony systems including Cisco and Avaya
• Support three teams dealing with separate components of software
• Streamline processes across multiple teams
• Develop Test Cases and Test Planned for refined work items such as Stories and Bugs
• Continuously updating personal and team-based labs which consisted of database, front end, client labs which all needed to be communicating with each other to perform testing
• Working with automation teams in identifying automation candidates for improved automation coverage.
• Production environment validation during weekly releases.
• Participate in planning and grooming of sprints for three separate teams utilizing Azure DevOps for all tickets.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Led testing efforts for integration with third party components to product.

Client: Protolabs

• Performed E2E Test Case Execution to validate a complete connectivity and flow of E-Comm purchases through manufacturing, delivery, and invoicing.
• Creation of support documentation to assist other employees as well as new hires.
• Creating and standardizing naming conventions of test case and shared step repositories to better utilize TFS Queries to increase visibility and ease of maintenance.
• Working with desktop, web based, and remote desktop applications that are dependent of each other and validating all connections are working as intended and no information is missing.
• Debugged code and located root causes of problems by reviewing configuration files and logs.

Client: UCare

• Performed regression testing on internal use applications whose end users are Customer Service Representatives.
• Queried SQL Databases to ensure data being populated on front end correlates with backend data.
• Using SoapUI to conduct API testing.
• Verified data on XML documents prior to uploading to applications to validate correct data was extracted from upstream databases and formatting was correct to ensure no errors during processing.

Client: Cox Media

• Streamlined communication between QA and development team to help reduce number of newly found issues when receiving new builds.
• Testing of Google Analytics on Google Chrome, Android, iOS, AppleTV, Amazon Fire Stick, and Roku for TV, News, and Radio content types.
• Ensured proper metrics were being fired when interacting with application or webpage.
• Creation of How-To and testing procedure documentation.
• Used command line to collect metrics being fired for Android and Amazon Fire Stick.

Client: Trimble Corporation

• Implemented streamline process for testing cycles in qTest to increase testing coverage and create traceability.
• Tested with custom hardware with custom software integrated with base software while being administered using multiple web-based sites.
• Tested on robust Android tablets that ran heavily regulated software dealing with semi-trucks with delivery and pickup of goods.
• Created How-to and other training documents to allow for faster onboarding of new hires.
• Tested with simulators to generate data as if devices that were being tested were being driven on roads.
• Being part of communication with customers to tailor software requires specifically for their needs.
• Worked with offshore development and QA teams.

Client: Questar Assessment

• Provided guidance to team members regarding best testing strategies
• Created release plans to increase visibility of scope for business teams as well as technical teams.
• Led testing efforts during product releases in testing environments through Production environment.
• Reviewed sprint boards and helped facilitate distribution of workload to ensure maximum efficiency.
• Reviewed test plans from offshore testing teams to ensure accuracy of test cases as well as completed testing coverage for features and bugs.
• Verified data was being populated within SQL DB.
• Built and deployed code to testing environments including multiple state clients.
• Began establishing automation framework and writing automated scripts to test high level features using Eclipse and Selenium.

Client: Cox Media Group

• Engaged between multiple teams/projects concurrently.
• Traveled to client site for critical phase of testing of project.
• Created data to reduce time to complete regression and increase productivity.
• Executed automation builds during sprint releases using Jenkins and manual verification.
• Onboarded new hires.
• Performed mobile testing of applications on multiple platforms including iOS, Android and Windows.
• Executed testing across every browser to ensure users have best UX.
• Implemented new CMS across 4 different markets which included 15 different sites.
• Created regression test cases for both manual use as well as to assist automation team in their creation of automated tests.
• Contributed to sprint planning, grooming, and sizing ceremonies to maximize delivery every sprint.
• Tested eCommerce section of paid services within the project.
• Logged defects when issues were found and assigned to appropriate team.
• Demonstrated acceptance criteria of tickets to business after testing is complete.
• Created performance correction plans for team members when client needs weren’t being met.
• Checked console in developer tools to ensure proper metrics were firing on page.
• Ensured proper ads were being flighted to front end as well as verifying in page source.
• Ensured authentication of users was being met by testing against permissions for eCommerce.
• Advised and led process improvement team with deliberation, leadership and strategic planning.
• Documented testing procedures for developers and future testing use.
• Authored and maintained well-organized, efficient and successful manual test cases for entire team.
• Operated under Agile and Scrum frameworks to complete releases every two weeks and well-organized sprints.
• Completed in-depth usability testing on Windows, Android and iOS mobile devices.

• Analyzed product and/or requirements to construct detailed test cases.
• Executed test cases to ensure no defects in software products.
• Documented defects in HP Quality Center for proper escalation.
• Assigned escalation to Developer.
• Once defects has been resolved by Developer, defect was sent back for re-testing.
• Performed regression testing.
• Reported project progress and plans at daily stand up meetings.
• Completed ad hoc projects that required the ability to work on multiple and different faceted projects.
• Communicated and worked on remote teams.
• Assisted System Administrator troubleshoot problems with physical configuration.

• Completion of following courses - EMR, FireFighter I, FireFighter II, Hazardous Materials, Fire Apparatus Operator, Fire and Emergency Instructor I.
• Working as a team and communicating clearly and efficiently during high stress situations.
• Consistently involved in getting apparatuses back in service which includes going through checklist of items to ensure everything is accounted for and in working order.
• Working as a small team developed proposal for department to create and utilize Facebook to increase community outreach and awareness of relevant events in Oak Grove.
• Created device to increase rate at which department can refill grassland water packs and maximize fill volume.
• Continuously looking for opportunities to expand my skill set to provide as much value to department and community as possible
• Involvement in the following committees – Prevention and Community Outreach, Recognition, Historian, and Explorer.
• Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
• Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
• Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.