Dillon McCaleb
Gardendale,AL
Summary
Dynamic leader with a proven track record at Amazon, managing operations and leading teams of up to 100 to exceed production and quality targets. Expert in employee scheduling and fostering strong employee relations, I've successfully driven performance improvements and cost-saving initiatives, including mentoring team members to promotional success. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Operations Manager
Amazon
03.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Facilitated smooth collaboration between departments through clear communication channels.
Area Manager of Operations
Amazon
06.2020 - 03.2024
- Leader of teams up to 100 people on a given shift to oversee production and quality targets were met to ensure customer promise was met
- Developed shift plans based off volume target plans for the day/week
- Assisted in the training of team members. Additionally promoting 5 members off my team as their personal manager.
- Initialized processes to save on costs and prevent losses.
- Completed regional projects that attributed to more freight the building was able to receive in
Education
Bachelor of Science - Marketing
Stillman College
Tuscaloosa, AL05.2020
Associate of Science - Biology
Lawson State Community College
Birmingham, AL05-2017
Skills
- Employee Scheduling
- Problem Solving
- Delegation
- Department Oversight
- Effective communication
- Performance Evaluation and Monitoring
- Performance Improvements
- Employee Relations
Timeline
Operations Manager
Amazon
03.2024 - Current
Area Manager of Operations
Amazon
06.2020 - 03.2024
Bachelor of Science - Marketing
Stillman College
Associate of Science - Biology
Lawson State Community College
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