Dillon Peterson
Citrus Heights,CA
Summary
Dependable Plumber, dedicated team player and top performer consistently meeting project deadlines and budget goals. Knowledgeable about importance of quality work and preventive maintenance. Over 10 years of experience in residential and commercial plumbing.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Commercial Glazier
Bagatelos Architectural Glass Systems
01.2023 - Current
- Troubleshot issues during installations, implementing solutions to address potential problems proactively.
- Contributed to overall business growth by consistently delivering high-quality workmanship on all assigned tasks.
- Conducted final inspections of completed projects as per industry standards before handing over the site to clients.
- Increased productivity by maintaining a clean and organized workspace, optimizing workflow processes.
- Mentored junior glaziers, sharing knowledge and best practices to enhance overall team performance.
Home Improvement Specialist
Clear Efficiency
10.2021 - 12.2022
- Generated high-quality leads by attending industry events, networking functions, and building a robust referral network.
- Efficiently managed multiple accounts and prioritized actions to maximize sales productivity while maintaining high levels of customer satisfaction.
- Optimized sales pipeline management using CRM software to track progress from lead acquisition to deal closure effectively.
- Worked in a team of 3 to achieve a gross sales of $8 million in 2022
- Navigated complex regulatory requirements related to solar installations ensuring compliance with all applicable policies.
Plumber
Water Heaters Only Inc.
02.2019 - 10.2021
- Recognized as a top-performing sales associate, consistently achieving and exceeding assigned targets while maintaining high customer satisfaction ratings.
- Consistently selling and installing 2-5 water heaters per day
- Enhanced customer satisfaction by resolving product issues promptly.
- Provided exceptional customer service by addressing inquiries both in-person and over the phone, guiding clients towards suitable solutions for their plumbing needs.
Finish Plumber
Timberworks Construction
02.2018 - 02.2019
- Finish plumbing installer for tract homes in the greater Sacramento area.
- Installation of all plumbing fixtures and appliances.
- 2-3 Homes completed per day - 2.5k sq ft homes and up
Service Plumber
Water Heater Pros
12.2016 - 02.2018
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
- Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
Plumber
Mark III Construction
06.2015 - 12.2016
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
Apprentice
CFY Development
08.2014 - 06.2015
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Section 8 apartment remodeling from complete tear out to full install.
- Completed assigned tasks efficiently and accurately, contributing to overall project success.
Education
Bachelor of Science - Information Technology
ITT Technical Institute
Sacramento, CA09.2015
High School Diploma -
Casa Roble Fundamental High School
Orangevale, CA06.2008
Skills
- Plumbing Repairs
- Piping installation
- Drainage Systems Repair
- Remodels and new construction
- Blueprint Reading
- Troubleshooting
- Commercial construction experience
- Skilled with both hand and power tools
Certification
- Osha 10
- Class 4 Lift truck and Class 7 Telehandler
- MEWP 3A, 3B Operator
- Fall Protection Certified
- Rigging and Signaling Certified
- Fork and Boom Lift
- Licensed Real Estate Agent since 2012 DRE#02157868
Timeline
Commercial Glazier
Bagatelos Architectural Glass Systems
01.2023 - Current
Home Improvement Specialist
Clear Efficiency
10.2021 - 12.2022
Plumber
Water Heaters Only Inc.
02.2019 - 10.2021
Finish Plumber
Timberworks Construction
02.2018 - 02.2019
Service Plumber
Water Heater Pros
12.2016 - 02.2018
Plumber
Mark III Construction
06.2015 - 12.2016
Apprentice
CFY Development
08.2014 - 06.2015
Bachelor of Science - Information Technology
ITT Technical Institute
High School Diploma -
Casa Roble Fundamental High School
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