Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Dillon Pratt

Boerne,United States

Summary

Enthusiastic business leader with dynamic experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and developing new revenue streams. Focused on motivating staff and working with diverse personality types to drive improvements.

Overview

10
10
years of professional experience

Work History

Owner/Operator

Clothes Mentor ATX
Austin, TX
01.2015 - 08.2020
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Trained and developed team members to build human capital.
  • Aligned branding initiatives and sales strategies with client goals.
  • Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
  • Developed and executed online strategies for leads, sales and pricing to generate revenue.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Tracked down hard-to-find merchandise at diverse locations.

Electronics Technician

USN
Norfolk , VA
11.2011 - 01.2014
  • Fixed circuit boards and wire harness problems using schematics, wiring diagrams and testing instruments.
  • Reviewed and interpreted service manuals, specifications, wiring diagrams and blueprints.
  • Used diagnostic and testing processes in collaboration with product engineers to identify, define and solve development issues.
  • Assembled electrical and electronic systems and prototypes according to engineering data and knowledge of electrical principles, using hand tools and measuring instruments.
  • Modified, maintained or repaired electronics equipment or systems to achieve proper functioning.
  • Responded to problems with processing and production equipment and completed timely repairs.
  • Maintained system logs or manuals to document testing or operation of equipment.
  • Delivered professional persona and attitude when dealing with unhappy or irate individuals.

Bartender

Virginas
Port Aransas, TX
05.2009 - 08.2011
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Orchestrated numerous private parties, business meetings and formal engagements.

Education

Associate

Utsa, San Antonio Tx
08.2008

Diploma -

Port Aransas High School, Port Aransas, TX
05.2006

Skills

  • Effective Communicator and Public Speaker
  • Leadership and People Development
  • Integrity and Transparency
  • Operational Efficiency and Safety
  • Analytical and Critical Thinker
  • Managing Employee Relations
  • Thrive Under Pressure
  • Approachable and Outgoing
  • Complex Problem-Solving
  • Management Team Leadership
  • Adaptable and Flexible
  • Tradeshow Events
  • Virtual Tours

Accomplishments

  • Supervised team of 15 staff members.

Timeline

Owner/Operator - Clothes Mentor ATX
01.2015 - 08.2020
Electronics Technician - USN
11.2011 - 01.2014
Bartender - Virginas
05.2009 - 08.2011
Utsa - , Associate
Port Aransas High School - Diploma,

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Dillon Pratt