Dillon Quirk
Wentzville,MO
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
1
1
year of professional experience
Work History
Sales Associate
QuikTrip
09.2023 - Current
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Engaged with customers to build rapport and loyalty.
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Monitored customers for signs of security concerns and escalated issues to management.
- Managed returns, exchanges and refunds in accordance with store policy.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed efficient cash register operations.
- Recommended complementary purchases to customers, increasing revenue.
- Developed strong rapport with customers and created positive impression of business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Used in-store system to locate inventory and place special orders for customers.
- Built relationships with customers to encourage repeat business.
- Engaged in friendly conversation with customer to better uncover individual needs.
Apprentice Glazier
RBTONDRE Windows And Doors LLC
07.2023 - 08.2023
- Completed thorough inspections after installations to ensure adherence to project specifications and client expectations.
- Monitored work site operations and safety to prevent hazards and cultivate efficiency.
- Followed established safety guidelines while removing broken glass prior to glass replacement.
- Improved workplace safety by diligently following safety guidelines during all glazing tasks.
- Supported a positive work environment by demonstrating professionalism and a collaborative attitude in all interactions with team members.
- Increased customer satisfaction by participating in the installation of high-quality glass products for residential and commercial clients.
- Maintained a clean working environment through proper disposal of debris, resulting in increased productivity and safety.
- Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
Sales Assistant
Dollar General Store
05.2023 - 08.2023
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
- Established rapport with customers using active listening and interpersonal skills.
- Executed visual merchandising strategies to attract customers and drive sales.
Education
High School Diploma -
Francis Howell Central High School
Saint Charles, MO01.2025
Skills
- Client Service
- Cash Handling Accuracy
- Flexible Hours
- Verbal/written communication
- Attention to Detail
- Problem-solving skills
- Listening Skills
- Ability to Lift 40 pounds
- Honest and Dependable
- Customer Service
- Fraud Detection
- Teamwork and Collaboration
- Reliable and punctual
- Strong Communication and Interpersonal Skills
- Store Opening and Closing
- Adaptable and Flexible
- Excellent Written and Verbal Communication
- Creative Thinking
- Money Handling
- Cash Handling
- Friendly and Helpful
- Customer Assistance
- Product Knowledge
- Problem-Solving
- Store Organization
- Decision-Making
- Organization
- Excellent people skills
- Professional Demeanor
- Time Management
- Policy and Procedure Adherence
- Building rapport
- Positive Customer Engagement
- Reliable and Responsible
- Adapt to diverse groups
- POS Software
- Point of sale operation
- Relationship Building
Timeline
Sales Associate
QuikTrip
09.2023 - Current
Apprentice Glazier
RBTONDRE Windows And Doors LLC
07.2023 - 08.2023
Sales Assistant
Dollar General Store
05.2023 - 08.2023
High School Diploma -
Francis Howell Central High School