Dillon Rigby
Kathleen,GA
Summary
Dynamic and dedicated server with exceptional customer service skills honed at Shells Seafood Restaurant. Proven ability to enhance guest experiences through effective communication and swift problem resolution. Strong work ethic and cash handling expertise contribute to maintaining a positive dining atmosphere while collaborating seamlessly with team members.
Overview
1
1
Certification
Work History
Server
Shells Seafood Restaurant
01.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Prep
Shells Seafood Restaurant
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
GED -
Ashland University
05-2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
Certification
- [Certified forklift operator], [liftoff Ceritfications] - [April 14 2025-April 14 2028]
Timeline
Server
Shells Seafood Restaurant
01.2025 - Current
Prep
Shells Seafood Restaurant
01.2025 - Current
GED -
Ashland University
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