Dillon Kevin Ruelas
Buena Park,CA
Summary
Seeking a position that offers the opportunity to utilize existing skills, while also providing a challenge to broaden knowledge and acquire new skills for making a significant contribution.
Overview
8
8
years of professional experience
Work History
Security Team Lead
Knott’s Berry Farm
Buena Park, CA
08.2022 - Current
- Enforced park policies, rules, and regulations.
- Enforced park policies to ensure visitor safety.
- Directed crowds with clear communication.
- Monitored park grounds to ensure safety and compliance with regulations.
- Prepared and filed detailed documentation effectively.
- Oversaw video footage to ensure guest safety and facility security.
- Patrolled parking lots regularly with assigned vehicle.
- Enabled streamlined bag inspection processes.
- Lock and unlock access gates.
- Directed disorderly patrons away from property premises.
- Utilized strategic observation to ensure effective situational readiness.
- Handled incidents with intoxicated guests efficiently.
- Maintained composure and professionalism during all types of interactions with guests and associates.
Quality Control/ Material Handler
West Coast Manufacturing
Garden Grove, CA
04.2022 - 07.2022
- Interpreted blueprints to ensure accurate understanding of project requirements.
- Conducted thorough oversight of operations to confirm alignment with production standards.
- Proposed assembly adjustments to optimize workflow.
- Carried out inspections, tests, and measurements on materials and products during production.
- Utilized calipers, micrometers, and microscopes for precise measurement tasks.
- Maintained quality control by discarding substandard products.
- Inspected products using sensory methods to identify defects like scratches, cuts, or misaligned seams.
Security Officer
Disneyland Resort
Anaheim, CA
08.2021 - 03.2022
- Managed response to critical incidents adhering to company protocols.
- Provided exceptional customer support with a proactive approach.
- Continuously ensure comprehensive situational awareness.
- Carried out inspections to prevent unauthorized items from being brought onto or removed from the premises.
- Collaborated with operational staff to comprehend service standards in hospitality.
Security Access Associate
Knott’s Berry Farm
Buena Park, CA
04.2021 - 11.2021
- Monitored entrance gates to maintain secure park access.
- Monitored entrance and exit of guests while performing bag checks.
- Delivered effective communication to uphold a secure and calm environment in various circumstances.
- Executed strategies to maintain orderly environments in high-traffic event settings.
- Ensured policies and procedures were followed accurately.
- Performed metal detection checks ensuring guest safety.
Convention Setup
Disneyland Resort Hotels
Anaheim, CA
07.2017 - 10.2018
- Prepared banquet rooms with precise table and chair setups, including linens.
- Preserved orderly banquet atmosphere by consistently handling cleanup tasks.
- Adjust and arrange air walls, and obtain, assemble and arrange tables and chairs according to the Banquet Event Order
- Executed room preparation for subsequent use after events.
- Greeted and engaged guests with a welcoming attitude.
Education
Associate In Arts Degree - Psychology
Cypress College
Cypress, CA08.2022
High School Diploma -
Western High School
Anaheim, CA05.2016
Skills
- Customer service
- Strong communication skills
- Active listening
- Critical thinking
- Problem-solving
- Team player
- Extraordinary work ethic
- Integrity
- Courtesy
- Responsible/ Accountable
- Bilingual (English and Spanish)
- Team management
- Mobile security
- Security training
- Team leadership
- Safety and security regulations
- Security screening
- Security officer development
- Dispatch
Timeline
Security Team Lead
Knott’s Berry Farm
08.2022 - Current
Quality Control/ Material Handler
West Coast Manufacturing
04.2022 - 07.2022
Security Officer
Disneyland Resort
08.2021 - 03.2022
Security Access Associate
Knott’s Berry Farm
04.2021 - 11.2021
Convention Setup
Disneyland Resort Hotels
07.2017 - 10.2018
Associate In Arts Degree - Psychology
Cypress College
High School Diploma -
Western High School