Dillon Sawtelle
West Point,MS
Summary
Experienced Operator with a background in machine control, quality assurance, and safety protocol compliance. Strengths lie in problem-solving abilities, technical knowledge, proactive attitude, and strong communication skills. Previous roles demonstrate positive impact through improved operational efficiency and consistent adherence to safety standards.
Overview
14
14
years of professional experience
Work History
A Operator
Westlake Chemical
Aberdeen, Mississippi
06.2021 - Current
- Trained new operators on equipment handling and safety protocols.
- Participated in safety drills and training to reinforce emergency response readiness, including being on the facility's Emergency Response Team.
- Read temperature, pressure and humidity gauges to gather information about drying process to establish and maintain equipment operation at specified conditions.
- Conducted regular inspections of machinery to identify and address maintenance needs.
- Maintained cleanliness and safety of the work area by identifying hazards and disposing of waste materials.
- Operated various equipment efficiently to ensure smooth production processes.
- Developed plans for responding to hazardous material spills or releases, including being selected for the 2025 West Module Hazard and Operability Study.
- Assisted in troubleshooting problems related to plant operation including malfunctions of pumps, motors, controls.
- Monitored Water Plant operations to ensure compliance with state and federal regulations.
- Analyzed data collected from monitoring equipment installed throughout the facility's systems, and performed repairs accordingly.
- Mentored team members to succeed and advance within department and company.
- Developed and maintained detailed procedures to ensure compliance with regulatory requirements.
Lead Service Advisor
Parker-McGill CDJR/ Cannon Motors of West Point
West Point, Mississippi
06.2018 - 06.2021
- Provided technical advice and guidance to technicians in order to complete jobs accurately and efficiently.
- Performed basic administrative tasks such as filing, data entry, billing.
- Attended weekly meetings with other lead advisors to discuss best practices.
- Coordinated between customers, technicians, and other staff members for efficient workflow.
Assistant Service Manager
Carl Hogan Honda
Columbus, Mississippi
11.2014 - 06.2018
- Assisted in managing service department operations, ensuring efficiency and customer satisfaction.
- Implemented process improvements that increased workflow efficiency and reduced service time.
- Developed training materials for new technicians, improving onboarding process and knowledge retention.
- Maintained accurate records of service transactions and customer interactions to support reporting needs.
Service Advisor
William Wells Tire and Auto
Starkville, Mississippi
07.2013 - 11.2014
- Exceeded established service goals while leveraging customer service, sales, and employee management best practices.
- Maintained records of customer interactions and transactions.
- Mentored junior team members and managed employee relationships.
Automotive Technician
Carl Hogan Honda
Columbus, Mississippi
08.2011 - 07.2013
- Diagnosed vehicle issues through detailed inspections and advanced diagnostic tools.
- Executed repairs on various vehicle systems, ensuring compliance with manufacturer specifications.
- Maintained accurate records of repairs and services performed for customer reference.
- Trained junior technicians on best practices and safe working procedures.
Education
Associate of Applied Science - Automotive Service Technology
East Mississippi Community College
Mayhew, MS05-2011
Skills
- Equipment operation
- Safety compliance
- Troubleshooting issues
- Warehouse operations
- Procedure development
- Process improvement
- Technical training
- Team building
- Emergency response training
- Heavy equipment operation
- Forklift operation
- Machine setup
References
References available upon request.
Timeline
A Operator
Westlake Chemical
06.2021 - Current
Lead Service Advisor
Parker-McGill CDJR/ Cannon Motors of West Point
06.2018 - 06.2021
Assistant Service Manager
Carl Hogan Honda
11.2014 - 06.2018
Service Advisor
William Wells Tire and Auto
07.2013 - 11.2014
Automotive Technician
Carl Hogan Honda
08.2011 - 07.2013
Associate of Applied Science - Automotive Service Technology
East Mississippi Community College