Dillon M. Scott
Summary
Intelligent, self-driven, and capable individual seeking a full-time career position in the healthcare industry. Looking for opportunities to implement and develop skills with other professionals while fostering an environment of learning and growth.
Overview
9
9
years of professional experience
Work History
Laboratory Technician Assistant
Kaiser Permanente
05.2023 - Current
- Receive incoming specimens or blood components and log in according to department policies and work instructions.
- Verify correct specimen identity and remain familiar with process regulations and specimen integrity.
- Evaluate that specimen has been collected correctly and handling requirements have been met.
- Notify testing staff of all STAT or ASAP test requests as well as rerouting to alternative testing sites.
- Using Laboratory Quality Assurance policies, initiate problem solving in regard to missing, inadequate or compromised specimens.
- If the specimen has been collected incorrectly or the quality of the specimen is unacceptable INFORM the appropriate person(s) and/or arrange for recollection.
- Oversee the automated line for efficacy and troubleshoot various faults to rectify.
- Prepare specimen for testing on-site or for shipment to specific testing areas. Experience in processes of centrifugation, aliquoting, and refrigeration/freezing according to stability workflows and distribution.
- Experience in executing provider specimen add-ons for turnaround testing as well as storing to ensure appropriate compliance guidelines.
Clinic Administrative Assistant
Namaste Integrative Chiropractic Medicine
02.2022 - 04.2023
- Completed administrative patient chart intakes with case histories, insurance information and mandated forms.
- Assisted office manager with day-to-day office visit preparations as well as medical coding and billing tasks.
- Answered high volume of telephone calls to offer office information, answer questions, and direct calls to appropriate personnel.
- Managed office logistics by scheduling appointments, maintaining files, insurance verification and collecting payments.
- Familiarly operated medical software platforms Rapid PM, Rapid docs, and other clinical office productivity software.
Patient Relations Representative
Providence Medical Group
10.2021 - 02.2022
- Greeted and assisted patients with check-in procedures.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Facilitated communication between patients and various departments and staff.
- Organized patient medical records and database to facilitate information storage and retrieval.
- Answered incoming calls, scheduled appointments and filed medical records.
Lead Crew Member
Trader Joe's
09.2015 - 09.2021
- Stocking and facing inventory throughout the store, including maintenance of product/store signage and display aesthetic.
- Cash register operations, including POS, cash, check, and gift card transactions.
- Section leader for numerous departments throughout the store over the years with duties including writing the inventory order daily, section data entry, creative adjustment displays and merchandising the sections.
- Communicating with managers and fellow crew members in order to further the store vision and efficacy of our brand.
- Use of warehouse equipment operating electrical/ conventional pallet jacks, hand trucks and balers.
- Demonstrating extensive product knowledge and customer service answering all questions/concerns about our merchandise.
Education
Bachelor of Science - Public Health (Pre-Clinical Studies)
Portland State University
Portland, ORCurrent
Bachelor of Science - Public Health
Western Oregon University
Monmouth, OR06-2015
High School Diploma -
University City High School
San Diego, CA06-2014
Skills
Accountable/Punctual
Interpersonal communicator/Dedicated collaborator
Accepts constructive criticism well
Organized/Detail-oriented
Computer Proficient
Flexible/Adapts to new material quickly
Timeline
Laboratory Technician Assistant
Kaiser Permanente
05.2023 - Current
Clinic Administrative Assistant
Namaste Integrative Chiropractic Medicine
02.2022 - 04.2023
Patient Relations Representative
Providence Medical Group
10.2021 - 02.2022
Lead Crew Member
Trader Joe's
09.2015 - 09.2021
Bachelor of Science - Public Health (Pre-Clinical Studies)
Portland State University
Bachelor of Science - Public Health
Western Oregon University
High School Diploma -
University City High School