Dillon Simmons
Waco
Summary
Versatile professional embodying the three Navy Core Values: Honor, Courage, Commitment. Proven track record in customer engagement and teamwork, honed during my time working at HEB and 7-eleven. Expert in problem-solving and troubleshooting. Detail-oriented and skilled in multitasking, I thrive in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Overnight Sales Associate
7-eleven
02.2025 - 03.2025
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Managed inventory by restocking shelves and updating displays for optimal product visibility.
- Boosted customer satisfaction by providing excellent service during overnight sales shifts.
- Increased product sales through effective cross-selling and upselling techniques.
- Assisted in training new employees on store policies, procedures, and sales techniques during overnight shifts.
- Handled cash register transactions accurately, ensuring proper handling of payments and receipts.
Active Duty US Navy
Department of the Navy
02.2022 - 08.2024
- Active Duty rating Gunner's Mate.
- Identified parts and services to maintain Vertical Launching System (VLS) equipment and provided timely solutions to continue operations.
- Operated and maintained $170 Million worth of long range guided missiles, serialized assets, small arms, and naval guns.
- Conducted risk assessments for weapon handling and missile operations to avoid harm to personnel and equipment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Customer Service Assistant
HEB Grocery Store
11.2020 - 05.2021
- Maintained clean and organized work environment to maintain customer safety.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Bagged customer purchases while paying mind to industry best practices.
Sales Clerk
The Laundry Room
01.2019 - 07.2019
- Processed transactions with speed and accuracy, achieving high customer satisfaction levels.
- Promoted products effectively, resulting in increased sales through customer engagement.
- Configured wash and dry cycles using optimal settings for spin speed, temperature, and cleaning agents.
- Ensured a clean, organized work environment to maximize productivity and reduce downtime.
Education
High School Diploma -
Midway High School
Waco, TX05-2020
No Degree -
Gunners Mate 'A' School
Great Lakes08-2022
No Degree -
Center For Surface Combat Systems
San Diego, CA06-2023
Skills
- Attention to detail
- Problem-solving
- Troubleshooting skills
- Workplace safety
- Teamwork and collaboration
- Multitasking Abilities
- Computer skills
- Loss prevention strategies
- Customer engagement
Timeline
Overnight Sales Associate
7-eleven
02.2025 - 03.2025
Active Duty US Navy
Department of the Navy
02.2022 - 08.2024
Customer Service Assistant
HEB Grocery Store
11.2020 - 05.2021
Sales Clerk
The Laundry Room
01.2019 - 07.2019
High School Diploma -
Midway High School
No Degree -
Gunners Mate 'A' School
No Degree -
Center For Surface Combat Systems
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