Dillon StClair
Paso Robles,CA
Summary
Dependable at multiple positions in the food industry, exceed in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
Boondocks Food And Fun
05.2024 - 09.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Banquet Server
Courtyard by Marriott
09.2023 - 09.2024
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Responded to guest inquiries and requests promptly and courteously.
- Assessed meal preparation to check creation of special orders and cooking procedures.
- Worked with banquet manager to coordinate event set up and schedule.
- Set up banquet tables and chairs based on event requirements.
Ski Rental Technician
Nordic Valley Ski Resort
11.2022 - 04.2023
- Remained up-to-date on industry trends and advancements in ski technology, allowing for well-informed recommendations to clients.
- Boosted repeat business through exceptional customer service and timely resolution of issues.
- Maintained a clean and organized work environment, ensuring optimal functionality and safety for both staff and customers.
- Ensured proper fitting of ski equipment to minimize risk of injury and maximize comfort for clients.
Food Expeditor, Busser, Barback, and Valet
Dukes Canoe Club
08.2019 - 08.2022
- Leveraged strong multitasking abilities to manage competing demands under pressure, consistently delivering high-quality results while maintaining a positive attitude.
- Trained new expeditors and food runners according to company policies and standards.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Improved order accuracy with thorough review of each dish before serving to customers.
- Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
- Contributed to a positive work environment, collaborating effectively with team members across different roles.
- Reduced wait times for customers, prioritizing and organizing food orders according to table numbers.
Education
Business Economics
Weber State University
Ogden, UT04-2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Memory retention
- Menu Memorization
- Food Running
- Suggestive Selling
Timeline
Server
Boondocks Food And Fun
05.2024 - 09.2024
Banquet Server
Courtyard by Marriott
09.2023 - 09.2024
Ski Rental Technician
Nordic Valley Ski Resort
11.2022 - 04.2023
Food Expeditor, Busser, Barback, and Valet
Dukes Canoe Club
08.2019 - 08.2022
Business Economics
Weber State University
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