Dillon Terry
Summary
Highly experienced Sales Representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Highly experience Manager known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Arkansas Mill Supply
06.2022 - Current
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
Order Filler
ACE
12.2021 - 05.2022
- Improved order accuracy by meticulously reviewing and verifying customer information before processing.
- Enhanced warehouse efficiency with systematic organization and accurate labeling of products for easy retrieval.
- Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.
- Reduced errors in inventory management by conducting regular audits and updating records accordingly.
F&I Manager
Motorsports Authority
04.2019 - 05.2020
- Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
- Enhanced dealership profitability through the successful sale of finance and insurance products.
- Collaborated with sales team to maximize revenue opportunities while maintaining high levels of customer service.
- Streamlined processes for loan applications, resulting in faster approvals and increased customer satisfaction.
Salesperson
Landers KIA
08.2018 - 02.2019
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Streamlined sales processes to reduce inefficiencies and improve overall productivity.
Internet Manager
McLarty Honda
12.2017 - 08.2018
- Enhanced website user experience through regular site optimizations and updates.
- Increased online sales by developing and implementing effective digital marketing strategies.
Internet Sales Manager
Bmw Of Little Rock
08.2017 - 11.2017
Used Vehicle Sales Manager
Volvo Of Little Rock
08.2016 - 07.2017
- Increased used vehicle sales by implementing effective marketing strategies and providing exceptional customer service.
- Developed a loyal customer base through consistent follow-ups, resulting in repeat business and referrals.
- Managed inventory effectively, ensuring optimal vehicle variety and availability for potential buyers.
- Conducted thorough market research to stay informed on industry trends, competitor pricing, and consumer preferences.
F&I Manager
McLarty Honda
08.2014 - 07.2016
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Sales Associate
Bale Honda
06.2012 - 08.2014
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Route Sales Representative
Frito Lay
01.2009 - 05.2012
- Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
- Maximized sales through effective territory management and strategic route planning.
- Established strong relationships with clients, resulting in increased repeat business and referrals.
- Expanded client base by consistently seeking out new opportunities for sales growth.
Sales Associate
Silvermate
01.2005 - 11.2008
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
Bachelor of Science - Organizational Management
Central Baptist College
Conway, AR05.2012
Associate of Arts - General Studies
Pulaski Technical College
North Little Rock, AR05.2007
Skills
- Sales Presentations
- Salesforce CRM
- Relationship Building
- Attention to Detail
- Exceptional Customer Service
- Workforce Management
- Performance Management
- Marketing
Accomplishments
2 Time Sales Person of the Year.
Silver Status For Salesperson of the year for Honda.
Certification
F&I School Certificate
Timeline
Inside Sales Representative
Arkansas Mill Supply
06.2022 - Current
Order Filler
ACE
12.2021 - 05.2022
F&I Manager
Motorsports Authority
04.2019 - 05.2020
Salesperson
Landers KIA
08.2018 - 02.2019
Internet Manager
McLarty Honda
12.2017 - 08.2018
Internet Sales Manager
Bmw Of Little Rock
08.2017 - 11.2017
Used Vehicle Sales Manager
Volvo Of Little Rock
08.2016 - 07.2017
F&I Manager
McLarty Honda
08.2014 - 07.2016
Sales Associate
Bale Honda
06.2012 - 08.2014
Route Sales Representative
Frito Lay
01.2009 - 05.2012
Sales Associate
Silvermate
01.2005 - 11.2008
Bachelor of Science - Organizational Management
Central Baptist College
Associate of Arts - General Studies
Pulaski Technical College
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